Jobs in the Arts

Miller Gallery, Cincinnati’s oldest & most established gallery, located in Hyde Park Square is looking for a Gallery Director to oversee all operations of the Gallery. Create, develop and maintain current artist relationships as well as potential artists, including agreements. Coordination of events, client interaction, business development, marketing and sales, & overseeing gallery support.

We are looking for an energetic and passionate individual to lead the Gallery. The right person will be sales focused, a team player, possess excellent verbal & written communication skills. In addition, you will represent the Gallery at exhibits, programs and other events. A Bachelor’s Degree in the Arts is preferred. Prior experience in an art museum or gallery is a strong plus. A strong knowledge and love of fine art is required.

Additional Expectations
- Act as the first point of contact for clients and guests
- Deal with all inquiries both from personal visits as well as phone and email
- Continue our outreach to potential clients
- Become very knowledgeable with MasterPiece and our website
- Consistent research on new artist and trends

To Apply
Please respond with your resume and salary requirements to carriebarket@artonomyinc.com.

Cincinnati Playhouse in the Park is an equal opportunity employer and encourages inquiries about this position from a broad spectrum of candidates reflecting the diversity of the community we serve.

Position Overview
House Assistants must be self-motivated individuals who are capable of working in a fast paced, exciting entertainment environment and communicate effectively with patrons, volunteers, and in-house staff while positively representing the face of Cincinnati Playhouse in the Park.

Reports to: House Staff Supervisors

Position Responsibilities
Pre-show set up, assisting with volunteer usher assignments, trouble-shooting seating issues, tabulating house counts, completing appropriate forms, and additional duties as deemed necessary for individual productions.

This is a seasonal, part-time position in which Candidates will be required to work outside normal business hours, including evenings and weekends.

Skills Needed
An ideal candidate has excellent people skills with strong organizational skills, solid interpersonal/communication skills, be a team player, and able to handle the stress of customer service well.

Physical Requirements
Able to handle light physical labor (lift and/or move up to 10 pounds and occasionally up to 25 lbs.). Candidate will be required to stand and walk, and occasionally stoop, kneel, or crouch.  Must be able to negotiate stairs (up and down) without assistance.

To Apply
All interested candidates should submit a cover letter and resume to Joellyn Goos, House Staff Supervisor at Joellyn.goos@cincyplay.com or to same c/o Cincinnati Playhouse in the Park, 962 Mt. Adams Circle, Cincinnati, OH  45202

Deadline for applications: December 7, 2018

Reports to: Resident Scenic Designer

About the Cincinnati Shakespeare Company
The Cincinnati Shakespeare Company (CSC) is a resident ensemble theatre company bringing Shakespeare and the Classics to life for audiences of all ages. Producing year-round, CSC executes up to 10 main stage productions and 4 touring productions in addition to several workshops and events per season.

Position Overview
The Properties Manager is essential to the creative core of CSC, collaborating closely with designers, other production team members, artistic associates, and the producing artistic director to ensure that all properties needs at CSC are executed to the highest possible standard. The Properties Manager will work closely with the Resident Scenic Designer to ensure that all props are executed with superior quality, on time, and within the labor and monetary resources allocated for a given production.

The Properties Manager should have strong artisan skills as well as being self-starting, able to manage a schedule, track and integrate report and design feedback, and work on multiple productions simultaneously. The Properties Manager has no direct reports, but will occasionally supervise overhire and interns. They are responsible for executing all properties needs for every production produced by CSC. This is typically a combination of renting, borrowing, pulling from stock, purchasing, and fabrication depending on the needs of a given production. The position requires solid general prop artisan skills in many areas and techniques (food fabrication, soft good creation, carpentry, metal work, etc.). They are also responsible for managing the rental of CSC props and arranging rentals with other organizations as necessary for CSC production execution.

The Properties Manager is a full‐time, salaried, year-round employee. The base schedule for this position is 9am-5:30pm Monday through Friday. Extended hours and modified workweeks are regularly necessary due to install, technical rehearsal. The Property Manager is eligible for benefits through CSC, which include health, dental and vision insurance as well as paid time off (vacation, holiday, and sick leave).

Qualifications
- Bachelors degree in related field with 1+ year of properties experience or 3+ years of properties experience.
- Experience building, purchasing, renting props.
- Intermediate scene shop tool and construction knowledge.
- Highly motivated, detail-oriented, excellent organizational skills.
- Strong verbal communication skills.
- Physical requirements include climbing stairs and ladders, lifting up to 50lbs repeatedly, bending, and kneeling.
- Valid drivers license and reliable mode of transportation.

A successful candidate will also possess or exercise the following qualities:
- Effective listening and problem-solving skills.
- Ability to thrive and adapt in a fast-paced, detail-oriented environment.
- Self-sufficient while also a collaborative team player.
- Enthusiasm, integrity and energy.
- Tactful communication under stress.
- A sense of humor.

Responsibilities
Production
- Obtain all props required for CSC productions.
    - This includes a combination of pulling from stock, renting, purchasing, and building.
    - Set dressing and furniture are considered props.
- Purchase all materials, equipment, and tools necessary for properties design execution.
- Execute budget passes based on properties design drafts for all productions.
- Source and oversee CSC rentals from outside theaters and companies, ensuring all equipment is maintained, accounted for, cleaned, and returned on time.
- Attend production meetings, technical rehearsals, and other events as required by the Production Manager.
-  Communicate closely with Stage Management regarding rehearsal props, additions, cuts, final props, and any prop traffic into and out of the rehearsal room.
- Execute notes from designers and other production team members.
- Manage CSC properties rentals.
- Set-up properties storage areas and inventory system (including weapon armory).
- Manage properties strike and restocking following the close of every production.
- Restore all production spaces to a clean and tidy fashion on a regular basis.
- Engage contractors as necessitated by design execution.
- Manage personnel (staff, overhire, interns) working for the properties department.
- Participate in stage cleaning and preparation leading into technical rehearsals and build processes.
- During production changeovers, the Properties Lead provides a minimum of 1 day/week of assistance to the Technical Director for scenic install and execution.
- Additional scenic duties may be assigned to the Properties Lead depending on the challenges of a given production. These tasks may include, but are not limited to scenic construction, installation, and painting.

Fiscal
- Collaborate with Resident Scenic Designer to establish annual prop department budgets, including:
    - Material budgets per production,
    - Overhire budgets,
    - Annual shop and expendable supply budgets, and
    - Capital expense recommendations.
- Submit weekly expense reports.
- Monitor budget lines to make financially-informed purchases and avoid overspending.

General
- Adhere to company policies and regulations per the CSC Company Handbook.
- Maintain a safe, fair, and ethical working environment.
- Collaborate with the Production Manager to improve overall aesthetic product and production processes.
- Participate production postmortem surveys and season planning efforts.
- Ensure that all properties designs executed by CSC aim to achieve world-class standards.
- Other duties as requested by the Resident Scenic Designer or Production Manager.

To Apply
Submit cover letter, resume, and three professional references to Maddie Regan, Production Manager (Maddie.Regan@cincyshakes.com) with the words “Properties Manager” in the subject line. Cover letters must include available start date. Application deadline is November 25th, 2018.

Cincinnati Shakespeare Company strongly supports equal employment opportunity for all applicants regardless of race, sex, religion, creed, national origin, age, disability, sexual orientation or any other legally protected classification.

Point of Contact: Julia Lipovsky, Visionarium Manager

Established in 2003, Visionaries + Voices is a non-profit organization that provides exhibition and professional opportunities, studio space, supplies, and support to more than 125 visual artists with disabilities. V+V artists actively contribute to the greater arts community through creative, educational, and strategic partnerships with local and regional artists, schools, and business leaders. V+V opened it's Visionarium, a Progressive Learning Studio and Retail Shop, in Fall 2017 to serve as another platform to sell work, teach classes, and engage with artists of all ages and abilities. Collectively, we are growing a more inclusive arts community in Greater Cincinnati.

Visionarium is looking for a compassionate creative with excellent interpersonal skills to join our diverse community of working artists. The ideal candidate has an understanding of V+V and its mission, a passion for local art, and experience in a retail setting. Experience working with people with disabilities is a plus, but not required.

This position works closely with the Visionarium Manager to oversee the retail function of Visionarium and prepare for programming in our arts education space.

Primary Tasks Include:
-Making sure inventory is replenished and artfully arranged
-Ringing out customers who would like to make a purchase
-Checking in guests who have registered for classes
-Serving as a representative of Visionaries + Voices to all visitors of Visionarium
-General store upkeep (sweeping, locking up the shop, etc.)
-Preparing supplies + arranging furniture for classes/events
-Creating unique decorations for special events such as birthday parties
-Working alongside artists and staff from V+V's studios in Northside and Tri-County to complete organization-wide projects
-Documenting classes while they're in session
-Other creative projects at the discretion of the Visionarium Manager

Hours
Wednesdays 2:30-7:30pm
Fridays 2:30-7:30pm
Saturdays 1:30-6:30pm
Sundays 11am-4pm

Compensation + Benefits
-$10/hour, 20 hours/week
-Employee Discount, 30%

To Apply
Please email your resume, cover letter, and availability to jlipovsky@visionariesandvoices.com.

Cincinnati Playhouse in the Park has launched the audition process for the 2019-2020 Bruce E. Coyle Acting Internship Program.

In order to further the development of the next generation of American actors, Cincinnati Playhouse in the Park has supported one of the nation's most respected internship programs since 1996. Named in honor of Bruce E. Coyle, a production stage manager and essential member of the Playhouse family for more than 20 years, the internship runs the full length of the season, from August to May. The focus of the program is to support young actors as they learn how a regional theater company operates and how to build a multi-faceted life as an artist.

All Interns:
- Perform in one to two children's theater productions that tour to schools and community centers.
- Work side by side with professional directors and actors.
- Perform in the annual production of A Christmas Carol.
- May have the opportunity to play other minor main stage roles.
- Have the opportunity to understudy main stage roles.
- Gain EMC points whenever involved in an Equity production.
- Produce, create and perform in site specific programming for Young Professionals.
- Receive training and opportunities to build a resume as a Teaching Artist.
- Are assigned to running crews for a maximum of two main stage productions.
- Perform light administrative tasks connected to teaching, department projects and producing assignments.
- Receive a stipend plus health insurance. The Playhouse does not provide housing.
- Participate in professional development trainings.

There is a three-step process for auditions, General Auditions, Call Backs and Interviews. Candidates must be able to attend an in-person Call Back to be considered for the program. Interviews can be done remotely.

General Audition Material
Please prepare two contrasting, contemporary monologues and 16 bars of a classic Christmas carol to be sung A Capella. The audition should be no longer than 3 minutes total.

Bring headshots and resumes with you or submit with video link online.

Auditions
Audition Schedule by Location:

Cincinnati, OH
General Auditions: Sunday, January 27, 2019
Call back Auditions: Saturday, February 16 or 17, 2019

New York City, NY
General Auditions: Thursday, January 31 or Friday, February 1, 2019
Call back Auditions: Saturday, February 2 or Sunday, February 3, 2019

Video Submission
Videos are to be submitted through cincyplay.com, go to the employment page and select the Bruce E. Coyle Acting Internship Program on the right and follow prompts.
Submission Deadline: January 15, 2019

To Schedule an Audition
Go to cincyplay.com. Scroll to the bottom of the page and select EMPLOYMENT. On the employment page select Acting Internships. Links to sign up for audition slots and submit video auditions can be found there. Please no calls or materials submitted through mail.

Reports to: Director of Marketing and Sales
Dates: To begin immediately

About the Cincinnati Shakespeare Company
Cincinnati Shakespeare Company is celebrating its 25th Anniversary Season and the second season in the new Otto M. Budig Theater. The Company has doubled over the last few years especially with the opening of the new theatre. Increased Marketing and Sales support is needed to continue the growth of the Earned Income lines of business (ticket sales, subscriptions, Education/classes sales, and concessions).

Mission
The Cincinnati Shakespeare Company is a resident ensemble theatre company bringing Shakespeare and the classics to life for audiences of all ages.

Vision
The Cincinnati Shakespeare Company will be a world-class Shakespeare institution serving as the arts destination for the region with a commitment to the artists, audiences, schools, and communities of Cincinnati.

Purpose
We hold the mirror up to nature fostering empathy in our audience and feeding the dialogue in the larger community.

Position Overview
The Marketing and Sales Associate will be a motivated Salesperson and Marketer. They will be the lead salesperson in communication with teachers, schools, parents, and students. And they will help to execute on Marketing strategies to support sales of single tickets, subscriptions, concessions, and more. This person will have a passion and experience for sales and marketing and for driving results and growing income.

Responsibilities
Deliver and Track Financial Goals
- Lead and execute sales call periods and campaigns throughout the year to meet aggressive sales goals of touring and field trip sales as well as classes and camps. This includes periods of cold calls, follow up calls, and fielding incoming calls to potential and current education/school/venue clients throughout the year.
- Track daily, weekly and monthly KPIs to monitor sales and ensure sales are on track.
- Understand the sales business to participate in budgeting and forecasting for future seasons.
- Maintain dashboards and Run Rate analysis on single ticket and subscription sales.

Teacher Liaison and “Voice of the Customer”
- Serving as the “Voice of the Customer” being completely in tune with the sales needs and demands of schools and venues.
- Basic knowledge of programs CSC offers to speak to teachers about their specific needs for the classroom.  Pass detailed curriculum planning to Education Director and their team of teaching artists.
- Lead scheduling of “Educator Nights” previewing our products and answering questions.
- Attend any educationally-focused community events or fairs as representative of CSC.

Operationalize and Manage Bookings
- Update and expand current education database.  This includes verifying correct information and establishing new contacts through research and cold calling, etc.
- Own and complete the paperwork and bookkeeping for the education department including follow up for contracts and payments from teachers in coordination with the Managing Director.

Assist with Marketing Content Creation and Execution
- Develop, edit, publish, and track content for a range of digital communications channels.
- Assist in the creation of campaigns around all revenue-generating activities, as well as other key programs with strategic goals in mind.
- Execute creation of weekly targeted emails including the design as well as targeted database management.
- Manage extensive email and mailing database.
- Manage all e-communications efforts.
- Track metrics for website, social media, online advertising campaigns, email results, etc. and optimize based upon analysis
- Assist with distributing, documenting, and analyzing patron research and data.
- Assist with developing, executing and measuring the effectiveness of patron appreciation and audience engagement initiatives.
- Assist with social media initiatives and metric tracking through Facebook, Twitter, Instagram, and YouTube.
- Other duties as assigned. Some evening and weekend work may be required.

Qualifications
- Bachelor’s degree in Marketing, Sales, Arts Management, Business, Communications, or related field preferred.
- Sales experience in a calling and direct selling environment.
- Experience or knowledge of content management systems and software and e-marketing platforms (such as Spektrix, Dotmailer, MailChimp, Constant Contact, Salesforce, Patron Technology, etc.) or ability to learn required technology quickly.
- Excellent project management, verbal/written communication, and computer skills (including Microsoft Office Suite, especially Excel) required.

The Fit
- Innate curiosity and willingness to learn.
- Enjoys working collaboratively but also takes initiative to work independently.
- Thrives in an extremely fast-paced environment and can process information on the fly.
- Some knowledge of Shakespeare and theatre a plus.
- Ability to make a multi-year commitment, in the foreseeable future, to CSC.

To Apply
Desired start date is immediate but also flexible. Compensation will be determined based on experience level. Please submit a cover letter expressing your interest and your unique value and sales experience along with your resume to Director of Marketing and Sales, Jeanna Vella at jeanna.vella@cincyshakes.com.

No phone calls, please.

The Cincinnati Arts Association (CAA) seeks a Building Engineer to join our team at our Music Hall location. The Building Engineer works in conjunction with our Chief Engineer and assists with the overall day-to-day mechanical, functional, and aesthetic quality of the venue. This experienced individual will conduct, support, and monitor inspections, repairs, and capital schedules.

Responsibilities
The Building Engineer general responsibilities include, but are not limited to:
- Perform preventative maintenance on mechanical equipment, HVAC systems, motors, sprinkler systems, pumps, and others as required
- Perform repairs and respond to emergency maintenance
- Perform welding, carpentry, furniture assembly, locksmith tasks, and general handy work as required
- Assist in overseeing installation, operation, maintenance, and repairs to machinery and equipment
- Conduct and supervise inspections for preventive and corrective maintenance of utility control systems, alarm systems, life safety systems and other related equipment
- Comply with all applicable codes, regulations, government, agency, and company directives related to building operation and work safety

Qualifications
The successful candidate must possess the ability to troubleshoot malfunctions, along with strong mathematical and critical thinking skills. Experience in a banquet, special event facility or equivalent setting is essential. Proficiency in computers including Computerized Maintenance Management Systems (CMMS), and Microsoft Word, Excel and Outlook. Universal CFC certification preferred. Additional certification in one or more of the following: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Ability to work effectively with a broad range of people. Ability to work a variable schedule including nights, weekends and holidays as required to meet operational needs. Familiarity with theater environment a plus. The physical demands of this position require an individual to be able to: walk or stand for periods of time; move easily up/down stairs and climb ladders; occasionally lift and/or carry heavy objects; react quickly in tense situations in a cool and calm manner.  High school degree or higher, and a minimum of four years related experience; or equivalent combination of education, training and experience that provides the required knowledge, skill and abilities.

To Apply
Interested candidates may complete an application at/or send resume by November 16, 2018 to:

Cincinnati Arts Association
Attn: Human Resources
650 Walnut Street
Cincinnati, Ohio 45202
Or email: HR@cincinnatiarts.org

No phone calls please.

EOE/M/F/D/V/SO Employer

Reports to: Bar Manager
Start Date: Immediately

About the Cincinnati Shakespeare Company
The Cincinnati Shakespeare Company (CSC) is a resident ensemble theatre company bringing Shakespeare and the Classics to life for audiences of all ages. Producing year-round, CSC executes up to 10 main stage productions, 6 touring productions, and several additional events per season.

Position Overview
Cincinnati Shakespeare Company seeks bar staff to provide exceptional service to patrons during the company’s 25th Anniversary season.

Preferred skills include:
- Knowledge of standard bar POS systems, Cash handling, and Customer Service as well as basic computer operations.
- Experience working in a Bar environment.
- Ability to communicate and work well with others in a high-volume and fast-paced environment.
- Age 21 or over required

Responsibilities
- World Class hospitality serving patrons efficiently to maintain minimum wait time.
- Managing cash and credit, accounting for bar drawer balance before and after every shift.
- Restock bar and concessions when necessary.
- Stay in compliance with standard operation procedures.
- Maintain bar in accordance with the rules of the State of Ohio Division of Liquor Control.

The ideal candidate:
- Feels confident that they can provide the patrons of Cincinnati Shakespeare Company in the brand new Otto M. Budig Theater with the highest level of customer service experience.
- Thrives in an extremely fast-paced environment and can process information on the fly.
- Possesses an innate curiosity and willingness to learn.
- Enjoys working collaboratively but also takes initiative to work independently.
- Some knowledge and passion of Shakespeare and theater a plus.

Hiring Timeline
Applications accepted until the position is filled.

To Apply
Please submit a cover letter, résumé, and three references to Lettie Van Hemert, Managing Director (lettie.vanhemert@cincyshakes.com) with “Bartender” in the subject line. No phone calls please.

Equal Opportunity Employer
CSC is proudly pluralistic and committed to providing equal opportunity for outstanding men and women. CSC actively seeks nominations of applications from qualified individuals, from the broadest possible community, and is interested in receiving applications from individuals who enhance the diversity of its work force.

The American Sign Museum seeks a full charge bookkeeper. This is a part-time position working 30-35 hours per week. This is a small not for profit office and the position holder reports to the Managing Director. This position requires a skilled bookkeeper with excellent communication skills and a willingness to be flexible.

Responsibilities
- Process, enter and make bank deposits
- Manage petty cash and change drawers
- Enter accounts payable invoices once approved
- Enter credit card receipts and balance account
- Enter and process check runs
- Make monthly journal entries
- Reconcile bank statements for multiple accounts
- Reconcile balance sheet accounts
- Prepare monthly financial statements
- Maintain files

Experience and Skills Required
2 to 3 years’ experience in:
- Accounts Payable
- General Ledger
- Financials
- QuickBooks (necessary)
- Blackbaud’s Altru (helpful)

To Apply
Please send cover letter, resume and compensation requirements to:

Brad Huberman
American Sign Museum
1330 Monmouth Avenue
Cincinnati OH 45225

Or via email at: bhuberman@americansignmuseum.org

Please put “bookkeeper” in the subject line

No third-party applications will be accepted.
No phone calls please.

Starts: Week of November 12th, 2018
Ends: Week of February 4th, 2019
Hours: 15-20 hrs/week
Compensation: $20/hr
Reports to: MYCincinnati Director

Job Description
- Understand MYCincinnati’s mission, vision, core values, and breadth/depth of programming.
- Work with MYCincinnati Director to create and manage a comprehensive social media strategy that increases visibility, engagement, and donor recruitment for MYCincinnati’s online fundraising campaign (runs Nov 27, 2018 – Feb 2, 2019).
- Daily management of MYCincinnati’s online platforms – website, Facebook, and Instagram – by uploading new content, thanking recent contributors, sharing updates on the campaign’s progress, responding to inquiries/comments, and generating excitement.
- Creating and sending weekly e-newsletters through Mailchimp.
- Assisting MYCincinnati Director with campaign-related tasks.

Qualifications
- Track record of success using social media to effectively raise awareness, funds, and/or community support.
- Expert understanding of the available social media platforms: Facebook, Instagram, Twitter, etc.
- Proficiency in using Squarespace for website editing, and Mailchimp for newsletters.
- Highly organized, goal-oriented, and able to consistently meet deadlines.
- Regular access to a personal computer, smartphone, and high-speed internet.
- Personal commitment to racial equity and social justice.
- Excellent writing & communication skills, flexible.

To Apply
Please e-mail a resume and a brief cover letter to Laura@pricehillwill.org.

In your cover letter, please address the following question: What makes an effective social media strategy for a fundraising campaign, and what makes you uniquely qualified to manage MYCincinnati’s Annual Appeal?

Please compile your resume and cover letter into one pdf document. Incomplete or incorrect applications will not be considered.

The position will be filled as soon as possible, but no later than November 9th, 2018.

About MYCincinnati
MYCincinnati (Music for Youth in Cincinnati) is a free, daily youth orchestra program for children in Price Hill. Founded in 2011 on the idea that personal transformation can be achieved by striving toward musical excellence, students enrolled in MYCincinnati have the opportunity to learn an orchestral instrument and play in an ensemble. MYCincinnati is inspired by El Sistema, the Venezuelan national youth orchestra network that uses music as a vehicle for social change. Currently, there are 120 students (age 7-18) enrolled in MYCincinnati’s daily programming which includes orchestra rehearsals, sectionals, private lessons, elective classes, and homework help. MYCincinnati is a program of Price Hill Will.

About Price Hill Will
Price Hill Will is a non-profit Comprehensive Community Development Corporation serving East, West, and Lower Price Hill. We believe that all aspects of the neighborhood which affect quality of life must be improved to have a truly successful community. To that end, we concentrate on Community Events, Economic Development, Housing Development, Creative Placemaking, Creative Youth Development, and the Arts.

Price Hill Will does not discriminate in hiring or service delivery based on race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin or ancestry, veteran status, or physical or mental disability unrelated to an individual’s ability to perform the job, in accordance with applicable laws.

Reports To: Vice President, Non-Profit Services
Classification: Full Time

Job Summary
Ignite Philanthropy is seeking a highly-organized, affable and motivated individual who is energized by the opportunity to support a leadership team for a fast-growing small business that serves the non-profit sector.  The Team Coordinator will provide administrative and office support for the company’s operations, generally, and scheduling and general support primarily for the Non-Profit Services Division and CEO and President. This position offers an unparalleled opportunity to learn about the non-profit sector, and fundraising strategy. Ignite Philanthropy works with high net-worth individuals, political/non-profit leaders and corporate executives in major U.S. cities. The Team Coordinator will, therefore, need to have the utmost discretion, poise, social grace, trustworthiness and professionalism.

Job Details
The Team Coordinator serves as the public face of Ignite Philanthropy. This position will primarily perform all administrative duties for Ignite Philanthropy’s operations. Though the job requirements may change as the company grows, the following areas of responsibility provide an overview of the type of work that this role will be responsible for delivering.

- Serve as a core member of the Ignite Philanthropy team to support the work of both the Non-Profit Services Division and the Philanthropic Services Division
- Serve as the primary scheduler and assistant for the Non-Profit Services Division
- Perform general clerical and office management duties
- Coordinate and schedule client and stakeholder meetings
- Maintain CEO & Presidents’ calendar and contacts
- Maintain CEO’s expense reports and travel arrangements
- Draft and/or dictate correspondence from President or Vice Presidents
- Assist with development of client presentations
- Proofread correspondence and documents as required
- Prioritize and self-manage tasks to completion
- Participate in a culture of learning by building knowledge base and applying learnings. - Develop professional relationships and rapport with clients
- Complete other duties as needed

Qualities of the Successful Candidate
Effective philanthropy is achieved through well-orchestrated partnerships among community stakeholders, philanthropists and non-profit organizations that align interests, collective will and financial resources toward a common outcome. The only way that we can achieve our calling is to find colleagues that share the same passion and have the right strengths for the role they are playing.

The Team Coordinator will have the following strengths and attributes:
- Superior organizational skills, attention to detail, and impeccable follow through
- Exceptional writing skills
- Strong communication skills and ability to interact with internal and external partners
- Exceptional ability to focus and prioritize in fast-paced environment
- Strong time management skills
- Seeks feedback and suggestions for continuous improvement
- Poise, positive attitude and service-oriented personality
- Computer skills – must be adept in use of MS Office, Outlook, Google Calendar and have the ability to learn common software platforms
- A bachelor’s degree and 1-3 years of experience in a related position, or an associate’s degree with 5-7 years’ experience
- Knowledge of and experience in the non-profit sector is preferred

Salary & Benefits
- Salary based on experience ($35,000-$40,000 annually)
- Competitive benefits package including parking stipend, paid vacation, health insurance and retirement contribution match after 1 year of employment

To Apply
Submit Cover Letter and Resume to Bethany Monahan at bmonahan@ignitephilanthropy.com. Applications will be reviewed on a rolling basis.

About Ignite Philanthropy
Aspiring to maximize the power of giving, Ignite Philanthropy is a Cincinnati-based consulting firm that works with private donors and non-profit organizations to leverage their resources and ideas to achieve greater impact in the communities they serve. Ignite Philanthropy is a unique firm that serves all aspects of the philanthropic and non-profit sector—from individuals, companies and foundations seeking to manage and improve their philanthropic giving to non-profits looking for an experienced fundraising or strategy partner to raise capital to accomplish their mission.

Ignite Philanthropy’s Non-Profit Services Division manages multi-million-dollar fundraising campaigns and provides strategic fundraising consulting services for non-profit clients. Our Non-Profit Services team combines deep knowledge of the local donor landscape with decades of non-profit fundraising and management experience and a track record of completing major capital campaigns for organizations both in Cincinnati and throughout the country. Our team has raised nearly $90 million in private dollars for local non-profit capital projects and initiatives, such as the Music Hall revitalization effort, BLINK, The Center for Addiction Treatment and others. Aspiring to maximize the power of giving, Ignite Philanthropy works with private donors and non-profit organizations to leverage their resources and ideas to achieve greater impact in the communities they serve. Ignite Philanthropy serves all aspects of the philanthropic and non-profit sector—from individuals, companies and foundations seeking to organize and improve their philanthropic giving to non-profits looking for an experienced fundraising or strategy partner to raise capital to accomplish their mission.

Ignite Philanthropy is fully committed to equality of opportunity in all aspects of employment. It is the policy of Ignite Philanthropy to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

The National Society of Colonial Dames of America in the State of Ohio (NSCDA-OH) seeks a self-motivated, enthusiastic, knowledgeable professional to manage the Betts House/ NSCDA-OH Headquarters. The Betts House is an 1804 historic house museum located in the Betts-Longworth Historic District in Cincinnati’s West End. The NSCDA-OH through the Betts House generates exhibits and programs focusing on the early history of Cincinnati, genealogy, and historic preservation.

The position is part-time (hours per week are negotiable)

Responsibilities
- Direct the Betts House daily operations, including scheduling, special events and tours.
- Creation, development and coordination of exhibits and educational programs.
- Fundraising and PR including Annual Fund campaign, exhibit and program sponsorships, and membership development, and social media campaigns.
- Grant research, writing and administration.
- Manage, secure and maintain the property, exhibit gallery and other museum spaces of the Betts House, as well as the collections and objects contained in the museum exhibits; regularly assesses property and building.
- Collaborate with NSCDA-OH Board of Trustees to develop and prepare annual budget and business plans; monitors expenditures to ensure that budgetary guidelines are followed.
- Coordinate the walking tour program.
- Assist NSCDA-OH Board Officers with administrative operations.
- Volunteer and intern management.
- Performs other duties as assigned.

Requirements
- Basic knowledge of historic preservation and local Cincinnati history, Master’s degree in Public History, US History or Museum Studies preferred.
- Experience conceiving and creating historical exhibits and educational programs.
- Marketing and communications experience, in particular with social media.
- Knowledge of annual fund campaigns and sponsorships.
- Excellent research, writing and communication skills.
- Grant writing experience.
- Flexibility to handle multiple projects at once.
- Experience supervising volunteers and interns.

To Apply
Interested candidates should email resume and cover letter to info@thebettshouse.org by December 1, 2018.

Cincinnati Shakespeare Company is celebrating its 25th Anniversary Season and the second season in the new Otto M. Budig Theater. The Company has doubled over the last few years especially with the opening of the new theater. The operating budget is over $3MM and contributed income represents 50% - 55% of the total operating revenue.

Mission: The Cincinnati Shakespeare Company is a resident ensemble theatre company bringing Shakespeare and the classics to life for audiences of all ages.
Vision: The Cincinnati Shakespeare Company will be a world-class Shakespeare institution serving as the arts destination for the region with a commitment to the artists, audiences, schools, and communities of Cincinnati.
Purpose: We hold the mirror up to nature fostering empathy in our audience and feeding the dialogue in the larger community.

Opportunity
The Director of Development or the Associate Director of Development will design, lead, and implement a comprehensive fundraising plan for Cincinnati Shakespeare Company that includes annual giving, fundraising events, capital initiatives, and planned giving. The position will lead the current staff of three multi-hatted individuals who cover the Annual Fund campaign, gift processing and acknowledgements, and donor database management, foundations and government giving, and event (external and internal) coordination and execution. The Director of Development will be individually responsible for identification, cultivation, solicitation, stewardship and delivering on revenue goals for major gifts from individual donors, corporate partners and event vendors. The DD is also responsible for strategy, design and direction of the annual fundraising gala. As a result, the DD is expected to grow the base of individual, corporate, and institutional funders and increase the existing base of $1.5MM in contributed income.

This position will report to the Executive Director. A minimum of 3 years of experience is requested, with a preference for experience with non-profit arts organizations, as well as with major gifts, and corporate sponsorships. Ideal candidates will be self-starters, grounded in best practices, and bring successful track records of managing a robust fundraising and philanthropy program that includes securing five and six-figure+ gifts from individuals and others.

Responsibilities
Business Planning
- Builds, prepares, and writes annual contributed income business plan setting revenue goals for each fundraising program based on prior years’ performance, current environment, and benchmarking data.
- Develops fundraising and special events expense budgets. Works closely with Executive Director and Finance Manager to track, reconcile, and reforecast throughout the fiscal year.
- Lead and mobilize development team to deliver on revenue goals.
- Tracks and reports on progress of all fundraising programs and contributed income providing a comprehensive business review with results and analysis at end of each fiscal year.

Fundraising
- Responsible for the identification, qualification, cultivation, solicitation, and stewardship of existing and prospective major gifts-capable individual and corporate donors through face-to-face visits and solicitation strategies that link donor interests to Company priorities, including Mainstage Productions, Education Programs, Community Outreach and Capital Projects.
- Oversees and/or personally executes solicitation and closing of board giving, individual major and planned giving, and corporate sponsorships.
- Develops and manages a portfolio of 75 +/- Individual donors (including the Board of Trustees) and 50 +/- Corporate Partners.
- Facilitates interaction between prospective and existing donors and the Company’s Producing Artistic Director, Executive Director, the Board of Trustees, Associate Artistic Directors, and other leadership and ensemble artists.
- Works closely with colleagues in the marketing, production, and artistic departments to develop an integrated approach to cultivation, recognition, and patron experience programs and events to build and maintain long-standing relationships with the Company.
- Monitors all relevant donor and prospect contacts to ensure positive and purposeful prospect and donor relations.
- Assists in maintenance of donor records; updates opportunity pipeline, and records key interactions with donors in the Company’s ticketing and donor CRM database, SPEKTRIX.
- Works closely with the marketing/communications department to create and produce donor and corporate appeals, digital, print and onsite recognition, and annual report.
- Prepares a wide variety of written correspondence, including, letters of inquiry, proposals, corporate sponsorship opportunity decks, impact reports, acknowledgements, and related materials.

Special Event and Venue Rental Management
- Leads and secures volunteer support from Board of Trustees, Philanthropy Committee, and Annual Gala Committee to identify, introduce and secure meetings with existing and new individual, corporate and foundation donors.
- Designs and builds strategy and overall budget then drives and delivers on goals for the Annual Fundraising Gala. Oversees and gives direction to Event Coordinator that produces and executes logistics of annual fundraising gala.
- Responsible for Facility/Venue Rental business line including income and expense.
- Designs and updates Venue Rental questionnaire, fee structure, venue rental agreement and vendor agreement. Fields requests and oversees facility / venue rental for external organizations, individual, and community events.

Qualifications
- Bachelor’s degree required.
- Three to 10 years of experience in fundraising with a track-record of identifying, cultivating, securing and stewarding gifts from mid - high-level donors and volunteers.
- Experience with building and leading a comprehensive contributed income program with management of 2-3 development officers preferred.
- Must be a highly energetic professional with a track record of building donor relationships and closing gifts in the five- and six-figure range, or comparable entrepreneurial results.
- Experience in a performing arts and/or cultural institution required.
- Ability to effectively articulate mission and priorities to a broad range of potential stakeholders, including current and prospective supporters.
- Outstanding interpersonal skills and the ability to work effectively with people at all levels.
- Ability to be conversant on planned giving vehicles and able to engage in concept discussions around planned giving opportunities.
- Demonstrated knowledge of and experience with relevant constituent and ticketing databases.
- Strong organizational skills, including the ability to set clear priorities aligned with overall Company objectives including the contributed and earned income goals.
- Ability to proactively manage time well and meet deadlines.
- Ability to represent the Theater and Company professionally.
- Ability to work independently and in a team environment.
- Embrace and embody the Company cultural values: Excellence, Ensemble, Play, Relevance, Fearlessness, Range, Growth, Results, Challenge, and Commitment.

To Apply
Interested candidates should email resume and cover letter to Jay Woffington, Executive Director of Cincinnati Shakespeare Company, at jay.woffington@cincyshakes.com.

Position Summary
The Accounting Manager will be responsible for overseeing the day-to-day operations of the accounting office, including responsibility over accounting, general ledger reconciliation, accounts payable, accounts receivable and payroll entry. Under general supervision, the Accounting Manager will perform a variety of detailed accounting duties in accordance with accounting procedures and checks and verifies data for completeness and accuracy. The Accounting Manager will work closely with the Director of Finance to ensure that CSO and subsidiary/partner organizations have the systems and procedures in place to support effective program implementation and conduct flawless audits.

Job Responsibilities
Finance and Accounting Leadership
- Provides overall accounting for the CSO, subsidiary, and partner organizations
- Completes accounting functions in accordance with established standards, policies and procedures
- Assist with event setup, payment processing, settlement, reconciliation and reporting
- Review, code and enter vendor invoices into the accounting software
- Prepares vendor checks, ACH’s and wires and files supporting documentation
- Reviews daily cash receipts for accuracy and prepares invoices as needed
- Assist with event reporting, forecasting and budgeting and special reports, as needed
- Reconcile payroll to the general ledger on a regular basis including allocation of all wages and taxes appropriate to each event
- Reconcile payroll deduction and employee benefit amounts and prepare payment submission documentation
- Participates in monthly general ledger reconciling and closing
- Analyzes general ledger activity and proposes adjustments, as needed
- Completes special projects and miscellaneous assignments
- Maintains credit card accounts, including reconciling credit card statement(s)
- Prepares and files various Federal, State and Local governmental reporting and payment forms on a regular basis
- Participates in the annual audit, as needed
- Assists accounting personnel, Human Resources, Director of Finance and CFO as needed
- Ensures the work area is clean, secure and well maintained
- Maintains all corporate documentation, correspondence, insurance and financial files in an orderly systematic manner
- Other duties as assigned

Team Leadership
- Leverage strengths of the current Finance team members, help to clarify roles and responsibilities and develop and implement training programs in order to maximize and reach optimal individual and organizational goals
- Provide leadership in strengthening internal communications with staff at all levels throughout the organization
- Create and promote a positive and supportive work environment

Reporting Relationship: The Accounting Manager reports to the Director of Finance.

Qualifications
This is an extraordinary opportunity for a professional accountant with a minimum of four plus years of accounting experience. Other qualifications include:
- Knowledge of Generally Accepted Accounting Principles
- Experience with accounting software, such as QuickBooks or similar software
- Cooperative attitude and willingness to learn and assist others
- Ability to work in a fast paced environment and to manage time in order to meet important deadlines
- Ability to work autonomously and solve problems with minimal supervision
- Strong interpersonal and communication skills
- Capable of discerning and maintaining confidentiality of information
- Ability to organize, evaluate, and present information effectively in writing and verbally
- Bachelor’s degree in related field
- Nonprofit experience preferred

Compensation and Benefits
The Accounting Manager position garners a competitive salary. The CSO offers generous benefits including; medical, dental, long term disability, life insurance, health savings account contribution, 403(b) participation with employer contribution, up to 12 weeks paid maternity leave, flex time and the opportunity to work for an artistically thriving and financially stable nonprofit organization.

A Commitment we value

Music teaches us it is precisely in the harmonious blending of different notes, different pitches, different dynamics, different instruments, different musicians, and different voices, that we find comfort, satisfaction, and joy. We celebrate and practice these truths in music, in community and in our daily lives.

The CSO’s commitment to diversity and inclusion reflects its firm belief that diversity and inclusion are good and essential, and in our best interest. By standing together and working together in our differences, we can achieve more. We encourage minority and female candidates to apply.

To Apply
Please send cover letter and resume to hr@cincinnatisymphony.org.

Please put “Accounting Manager” in the subject line.

No third party applications will be accepted.

Summary
The CSO’s Sound Discoveries school residency program brings music integration to the students of Hays-Porter Elementary through regular, weekly classes during the school year. The Sound Discoveries intern will support the Sound Discoveries Teaching Artist in the classroom by assisting with classroom management, transitioning students before and after class, and implementing lesson plans and class work.

Schedule/Commitment
2-4 hours of classroom support time/week. Required Thursdays from 8:30am - 10:30am intended to begin November 2018 and end May 2018.

Expectations
- Assist Teaching Artist with transitioning students before and after class.
- Support Teaching Artist in implementing activities, lessons and projects in the classroom.
- Reinforce Teaching Artist and school classroom expectations for behavior, participation and engagement.
- Other duties supporting Sound Discoveries such as materials prep or handling.

Qualifications
- Current college student in Music Education or related field.
- Please note this position will require a background check.
- Regular weekly activity will take place at Hays Porter Elementary School, 1030 Cutter St., Cincinnati OH 45203.

A Commitment we value

Music teaches us it is precisely in the harmonious blending of different notes, different pitches, different dynamics, different instruments, different musicians, and different voices, that we find comfort, satisfaction, and joy. We celebrate and practice these truths in music, in community and in our daily lives.

The CSO’s commitment to diversity and inclusion reflects its firm belief that diversity and inclusion are good and essential, and in our best interest. By standing together and working together in our differences, we can achieve more. We encourage minority and female candidates to apply.

To Apply
Interested applicants should contact Becky Spiewak, Education Programs Manager at bspiewak@cincinnatisymphony.org.

Position Summary
The Accounting Clerk performs a variety of administrative and clerical work for the Finance Department, assisting with overall accounting functions. Under general supervision, performs a variety of detailed accounting duties in accordance with standard accounting procedures and verifies data for completeness and accuracy. The Accounting Clerk daily responsibilities are often quantitative in nature and typically require use of computerized data management and analysis systems. This position provides assistance in maintaining a variety of financial transactions and records; compiling information and preparing reports and/or summaries.

Job Responsibilities
- Provides overall accounting for the CSO, subsidiary, and partner organizations
- Completes accounting functions in accordance with established standards, policies and procedures
- Prepares, reviews and enters daily cash receipts and prepares invoices as needed
- Review, code and enter vendor invoices into the accounting software
- Prepares vendor payment checks for mailing and files supporting documentation
- Participates in monthly general ledger reconciling and closing
- Participates in daily mail opening/check log procedure
- Enters annual budget and projection information into the accounting software
- Assists with grant preparation as required
- Maintains department calendar of activities, due dates and vacation dates
- Prepares and files various Federal, State and Local governmental reporting and payment forms on a regular basis
- Analyzes general ledger activity and proposes adjustments, as needed
- Completes special projects and miscellaneous assignments
- Maintains and assists with company postage machine
- Assists accounting personnel, Human Resources, Director of Finance and CFO as needed
- Maintains all corporate documentation, correspondence, insurance, grant, and financial files in an orderly systematic manner
- Provides backup coverage for reception as needed
- Ensures the work area is clean, secure and well maintained
- Participates in the annual audit(s) as assigned
- Other duties as assigned

Reporting Relationship: The Accounting Clerk reports to the Accounting Manager.

Qualifications
This is an extraordinary opportunity for a professional accountant with a minimum of two plus years of accounting experience. Other qualifications include:
- Experience with accounting software, such as QuickBooks or similar software
- Experience with Microsoft software products with a heavy focus on Excel
- Detail oriented individual with a high level of accuracy
- Cooperative attitude and willingness to learn and assist others
- Ability to work in a fast paced environment and to manage time in order to meet important deadlines
- Ability to work autonomously and solve problems with minimal supervision
- Strong interpersonal and communication skills
- Capable of discerning and maintaining confidentiality of information
- Ability to organize, evaluate, and present information effectively in writing and verbally
- Nonprofit experience preferred

Compensation and Benefits
The Accounting Clerk position garners a competitive salary. The CSO offers generous benefits including; medical, dental, long term disability, life insurance, health savings account contribution, 403(b) participation with employer contribution, up to 12 weeks paid maternity leave, flex time and the opportunity to work for an artistically thriving and financially stable nonprofit organization.

A Commitment we value

Music teaches us it is precisely in the harmonious blending of different notes, different pitches, different dynamics, different instruments, different musicians, and different voices, that we find comfort, satisfaction, and joy. We celebrate and practice these truths in music, in community and in our daily lives.

The CSO’s commitment to diversity and inclusion reflects its firm belief that diversity and inclusion are good and essential, and in our best interest. By standing together and working together in our differences, we can achieve more. We encourage minority and female candidates to apply.

To Apply
Please send cover letter and resume to hr@cincinnatisymphony.org.

Please put “Accounting Clerk” in the subject line.

No third party applications will be accepted.

Department: Project Support Services
Supervisor: Project Support Manager
FLSA Status: Full Time, Non-exempt

Job Description
EdTA has a unique opportunity for an Associate to provide project and administrative support to our internal departments for their various projects, events, programs, processes and reporting needs.

About Us
The Educational Theatre Association is an international association with more than 135,000 active members. EdTA’s mission is shaping lives through theatre education: honoring student achievement in theatre; supporting teachers by providing professional development, resources, and recognition; and influencing public opinion that theatre education is essential and builds life skills.

Job Responsibilities
Project Management and Administrative Support
1. Provide project and administrative support to internal departments including:
   - General office support such as filing, printing, copying, scanning documents, data entry, drafting correspondence.
   - Assistance with packaging and mailings.
   - Invoice processing/obtaining approvals.
   - Creating/revising materials, documents, guidebooks and forms.
   - Proofreading, editing materials and forms.
   - Executing processes such as event registrations, applications, background checks, etc. for select projects.
   - Assist in planning/leading/managing select projects:
        - Identifying key members, resources, setting responsibilities /accountabilities for projects.
        - Leading/planning meetings to track project progress.
        - Setting timelines for project completion.
        - Executing assigned project tasks.

2. Assist in event planning for staff meetings, employee events and association events including:
   - Organizing food/beverage/catering/AV needs, arranging delivery as needed.
   - Assist in coordinating logistics with on-site contact, external facilitator and/or EdTA staff.
   - Troubleshooting on day of event.
3. Assist and/or serve as back-up to other Project Support team members for ongoing projects and activities.

Project Management Support –special projects
1. Assist with ongoing stewardship and administration of special programs and processes including award, grant, and scholarship programs from application to post acceptance.
2. Assist in creating and producing workshop materials and/or conduct workshops for members at association events.

Education Required
Bachelor’s degree or equivalent experience. Interest in theatre or the arts preferred.

Skills and Qualifications
- Minimum 1-3 years of administrative and/or project support experience preferred.
- Customer service experience helpful.
- Ability to apply basic project management principles.
- High level of written and verbal communication skills.
- Ability to build strong working relationships with coworkers in all departments.
- High level of proficiency in Microsoft Office Suite as well as Google Docs. Experience with project management software is a plus.
- Strong organization, multi-tasking, and time management skills.
- Calm, patient and confident demeanor in working with staff, members, Board, and external partners.
- Advanced attention to detail and accuracy in all work.
- Ability to prioritize wide-ranging work load and work independently.
- Ability to demonstrate a positive, team-oriented attitude.

To Apply
Please submit cover letter and résumé by email (Subject Line: Project Support Associate) to: HRManager@schooltheatre.org.

First consideration will be given to applications received by 11/9/18.

No phone calls, please.

Department: Membership
Supervisor: Chief Relationship Officer
FLSA Status: Full Time, Exempt

Job Description
EdTA has a unique opportunity for an experienced association membership professional to develop and implement strategic plans and tactics to manage member recruitment efforts. Will also monitor recruitment results, adapting strategies as needed to achieve annual goals.

About Us
The Educational Theatre Association is an international association with more than 135,000 active members. EdTA’s mission is shaping lives through theatre education: honoring student achievement in theatre; supporting teachers by providing professional development, resources, and recognition; and influencing public opinion that theatre education is essential and builds life skills.

Job Responsibilities
Membership Recruitment
- Identifies and develops prospects, sharing the benefits of membership with prospects, and recruits via email, phone and onsite visits.
- Coordinates with Membership Service Manager to transition prospects for inboarding.
- Actively involved in the analysis and development of the annual recruitment plans and budget in light of the association’s strategic objectives.
- Tracks prospect contacts and membership conversions in association management system.  Creates monthly and annual results reports for management.
- Collaborates with Membership Service Manager to develop strategies for retention.
- Manages membership recruitment budget including monitoring, planning and forecasting, and creates monthly reports, metrics and annual results for management.
- Identifies and develops membership marketing material and presentations to support achievement of goals.
- Attend recruitment events  NASSP, NFHS, USITT, SETC, AATE, etc., trade shows for education
- Create and manage a travel budget and exhibitor budget.
- Work with membership and marketing to create materials for trade show booth and collateral materials.

Education Required: Bachelor’s degree in Marketing, Business Administration or related field. Theatre and/or arts interest preferred.

Skills and Qualifications
- 3 - 5 years of association membership sales or service, or association membership management experience.
- Knowledge of K-12 education systems, both public and private is preferred.
- Local candidate preferred; will consider remote candidate with monthly meetings in Cincinnati.
- Excellent customer interface, service and relationship building skills.
- Experience working remotely and/or while on the road.
- Mission driven, with the ability to be a good storyteller regarding benefits of the association.
- Strong organization, time management and problem-solving skills required.
- Must be a self-motivated self-starter.
- High end verbal and written communication skills with both coworkers, members and prospects, including excellent presentation skills.
- Comfort in relating to all levels of staff, membership and diversity of personalities.
- Strong attention to detail and a high level of data accuracy in all work.
- Ability to prioritize a wide-ranging work load and work independently.
- Ability to maintain productivity with a moderate to heavy travel schedule.
- Proficiency in use of Microsoft Office Suite, association software, Concur or similar, and database experience. Also, Google search proficiency and internet prospect searching experience preferred.

To Apply
Please submit cover letter and résumé by email (Subject Line: Membership Outreach Manager) to: HRManager@schooltheatre.org.

First consideration will be given to applications received by 11/9/18.

No phone calls, please.

Cincinnati Opera seeks an experienced HR professional to serve as its Human Resources Manager. This role reports to the CFO and manages a series of human resource functions, such as overseeing employee benefits and preparing payroll. The Human Resources Manager is also responsible for some office management duties related to policies, building-management relations, and employee safety.

Successful candidates will have excellent communication skills, the ability to inspire others, a can-do attitude, a desire to connect with diverse segments of the community, and the energy and organizational skills required to manage many projects at once.

Job Requirements
The ideal candidate will have a Bachelor’s degree from an accredited college or university and at least three years of HR experience, preferably with non-profit organizations. Familiarity with Microsoft Office and payroll systems and excellent verbal and written communication skills are essential. Some Evening and weekend work required, mainly during the summer performance season.

To Apply
Submit cover letter, resume, contact information for three references, and salary requirements to hr@cincinnatiopera.org or Human Resources, Cincinnati Opera, 1243 Elm Street, Cincinnati, OH 45202. Accepting resumes through Friday October 26, or until filled.

Cincinnati Opera is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

Founded in 1920 and the second oldest opera company in the U.S., Cincinnati Opera is known for its longstanding partnership with the Cincinnati Symphony Orchestra, a roster of world-class singers, and its spectacular performance venue, Cincinnati Music Hall. Beginning with its 2013 season, Cincinnati Opera entered an exciting new era with the launch of the "Opera Campus." The company expanded beyond the walls of its long-time home at Music Hall and offered performances in nearby venues, including in the beautifully renovated Washington Park and the state-of-the-art Corbett Theater at the new School for Creative and Performing Arts. Today the company is hailed as Cincinnati's "prime summer arts festival"attracting a passionate regional audience as well as opera tourists from throughout the U.S. and Canada.

Reports to: Guest Services Manager
Department: Guest Experiences and Services
FLSA Status: FT/Non-exempt

Position Overview
The Guest Services Coordinator works in the call center and is responsible for providing excellent guest service and accurate information to guests, Members and others who call the Cincinnati Museum Center. The Coordinator uses the multi-line phone systems to interact with guests and uses the POS and scheduling systems to sell tickets and memberships and to secure group reservations and special programs.

Responsibilities and Duties
- Deliver excellent guest services and salesmanship techniques. Appropriately address guest and Member needs to increase guest satisfaction and drive sale opportunities. Provide guidance and assistance to guests, Members and groups through general information, pricing information, programs/events schedule, etc.; help them plan their day for the most meaningful experience possible.
- Utilize reports to manage invoices for external and internal group billing to meet month and year end deadlines.
- Collect and organize purchase orders and checks that are submitted as payment for visits and programs.
- Work with the Philanthropy and Finance departments to accurately report on grant funds used for admission and/or programming.
- Operate multi-line phone system to provide superior service for internal and external guests. Respond promptly to all calls in a professional and friendly manner. Speak clearly and practice good listening skills and ask probing questions to determine how to best serve the caller. Must be able to answer consecutive telephone calls each with a fresh perspective.
- Operate a scheduling and reservations system to execute ticket sales, group reservations, membership sales, and special programs/event reservations over the phone. Efficient and accurate entry of Member, group, or individual data; work to maintain accurate database. Schedule group reservations taking into account availability of CMC resources, policies of CMC, and the requests of groups. Create reservations for private events and public programming.
- Assist with the delivery of promotions/initiatives and marketing messages as they relate to guest satisfaction and driving repeat visitation, Member retention and new membership. Actively pursue information related to events, programs, service delivery, salesmanship, special exhibits, museum exhibits, and any other activities.
- Follow all processes and procedures to help department meet service and sales goals.
- Take initiative to recognize opportunities for improvement in processes or procedures and work with management to make necessary changes.
- Actively participate in initial and ongoing trainings for consistency and improvement of service delivery, salesmanship, hospitality, team building, and messaging to guests and Members with goals of delivering a world-class service experience and creating a culture of exceptional service.
- Other duties as required or assigned.

Qualifications and Experience
- High School diploma or equivalent required; Bachelor’s degree preferred.
- Previous cash handling experience and operational experience with a POS sales system; experience with spreadsheets, word processing and communications software.
- Experience with museums, non-profits, hospitality industry or large venues a plus.

Knowledge, Skills and Abilities
- Must be able to proofread reports, departmental memos, and other related documents*.
- Excellent guest relation and interpersonal skills including conflict-resolution, team-building and interfacing with diverse internal and external audience; and an outgoing, friendly personality.
- Ability to type 30-40 wpm, complete complex data entry processes with speed and accuracy, count cash with precision and effectively use Microsoft Office applications*.
- Ability to use multi-line phone system and multifaceted computer software systems.
- Professional demeanor with a high degree of integrity, confidentiality, ethics, and dedication to the mission of Cincinnati Museum Center.
- Ability to communicate with staff and volunteers clearly and pleasantly through both oral and written communications and to develop and maintain a working relationship with peer group.
- Strong organizational and communication skills, with high attention to detail.
- Self-motivation and initiative; ability to work both independently and as a team member.
- Ability to complete multiple tasks in an energetic environment and work well under pressure with periodic heavy workloads, constant demands, and frequent interruptions.

Additional Requirements
- Position is 40 hour/week (full time), hourly, with benefits. Schedule is Sunday-Thursday, but flexibility is required to meet business demands including evenings, weekends, and holidays.  Must have reliable transportation.
- This position takes place in a fast-paced call center with sound bleed and other distractions during busy times. Possible long periods of sitting and/or standing. Possible periods of moderate walking throughout the building, including stairs. Personal headsets are provided for hands free call response and keying.
- Team environment where all input for improvement is appreciated and all team members support one another.

Employee Benefits
- Be a part of creating meaningful experiences, inspiration and lasting memories!
- Membership to the Cincinnati Museum Center and free admission to Special Exhibits.
- Free parking at Cincinnati Museum Center.
- Discounts at food and beverage locations and in gift shops.
- Discounts on tours, programs and events.

To Apply
Visit https://goo.gl/2mTMqP

-EOE-
We are an equal opportunity employer

Reports to: Associate Vice President for Collections and Preservation
Department: History Library & Archives
FLSA Status: FT/Exempt

The Cincinnati History Library and Archives at Cincinnati Museum Center houses one of the most significant regional history collections in the United States. The collections contain printed works, audiovisual materials, and manuscripts and archival records. All of the library’s collections are available for use by the public in the reading room facilities located at Museum Center’s location at Cincinnati Union Terminal.

Position Overview
The Manager of Reference and Research Services has overall responsibility for the management of the Cincinnati History Library and Archives’ public services and for the supervision of the reference staff.  The manager is responsible for the running of the library’s reading room and overseeing the research services provided to the public and staff. The Manager works in close cooperation with the collection curatorial staff.  The Manager is a direct report to the AVP for Collections and Preservation.

Responsibilities and Duties
Reference Services
- Management of the library reference services and library operations and supervision of the library staff.
- Performance of reference desk duty a minimum of four shifts per week and one Saturday per month.*
- Reference assistance via email, phone, letter, and in-person.*

Public History and Outreach
- Serve as CMC’s managing editor of the quarterly journal Ohio Valley History.
- Serve as history collections staff coordinator for CMC curator’s blog.
- Performance of library outreach and public programming activities.

Administrative Duties
- Performance of administrative duties such as reference desk scheduling to cover Monday through Saturday public hours, management of the library budget, compilation of library use statistics, training of new library staff, and special projects and other duties as assigned.

Qualifications and Experience
- Master’s Degree in Library/Information Science from ALA accredited institution or other relevant advanced degree.
- Minimum five years of experience as professional reference librarian, and three years of experience as a supervisor.
- Good research skills.
- Excellent interpersonal skills and ability to communicate effectively.
- Budget management experience.
- Knowledge of genealogical research practices and resources desired.
- Knowledge of Cincinnati-area regional history desired.
- Must have working knowledge of Microsoft Office Suite.

Additional Information
Work is performed in a typical library environment in the library space in Union Terminal and on occasion at the museum’s Geier Collections and Research Center. Work includes retrieval of library materials from shelves as low as floor level to shelves up to 6 ½ feet from the floor (with the aid of a step stool or ladder). Additionally, frequent handling of fragile library materials and interaction with the public both in person and over the phone. Position is full-time Monday - Friday. Must work at least one Saturday per month.

To Apply
Visit https://goo.gl/TxXUxW

-EOE-
We are an equal opportunity employer

Reports to: Curator of Audio-Visual Collections
Department: History Library & Archives
FLSA Status: FT/Exempt

The Cincinnati History Library and Archives at Cincinnati Museum Center houses one of the most significant regional history collections in the United States. The collections contain printed works, audiovisual materials, and manuscripts and archival records. All of the library’s collections are available for use by the public in the reading room facilities located at Museum Center’s location at Cincinnati Union Terminal.

Position Overview
The Assistant Audio-Visual Archivist/ Rights and Reproductions Coordinator, under the direction of the Curator of Audio-Visual Collections, assists with the processing and cataloging of audio-visual collections to archival standards, inventories backlog collections, and assists in the creation and management of digital assets.

Responsibilities and Duties
Processing and Cataloging Collections
- Properly handle fragile and rare archival materials.
- Assists the curator with the Processing and cataloging of audio-visual collections, which include photographs, moving image and sound recordings and prints according to archival standards using Cuadra Star database.
- Manage digital assets in accordance with standards developed by the Manager, Collection Databases.

Rights and Reproductions
- Support the preparation of materials for scanning.
- Scan: Photographs, copy negatives, manuscripts, printed works, artwork, etc. to CMC digital imaging standards as required using provided hardware and software; burn digital images (still, moving or sound) to DVD.
- Consult with customers in person, on the phone and via email to ascertain needs and expectations; performs any special preparations needed to ready data for scanning; successfully fulfill reproduction orders; generate invoices and use agreements.
- Calibrate all components of scanner and computer work station on a regular basis.

Digital Capture and Reproductions on Demand
- Convert archival materials to digital format using any of the following digital capture equipment: a high-resolution scanner, digital SLR or overhead scanner.
- Typical material to be scanned includes the following: photographs, manuscripts, maps, books and ephemera.
- Interface and coordinate with customers in person, on the phone or through email to successfully complete orders for image reproductions on time, create minimal catalog records of scanned material, and coordinate with various library departments on scan orders.
- Work as an exhibits team member to ensure collection items are scanned and tracked in support of collections management and exhibition production. Suggest improvements to processes in order to maintain a high level of efficiency and customer satisfaction.

Other duties as requested or assigned

Qualifications and experience
Required
- A Master’s Degree in Library Science, Archival Studies, Preservation or other relevant advanced degree.
- 1-3 years’ experience of handling and cataloging archival materials.
- Experience using Adobe Photoshop.
- Attention to detail required.
- Sound judgment to identify and report problems to supervisors and contribute to resolving them.
- Excellent organizational, record keeping, communication and time management skills.
- Ability to operate a computer, scanner and digital camera.
- Working knowledge of word processing, spreadsheet and database software applications required.
- Ability to communicate clearly and concisely, both orally and in writing.

Preferred
- Customer service experience.
- Working knowledge of Library of Congress Subject Headings, Thesaurus for Graphic Materials and other structured vocabularies such as Getty’s Art and Architecture Thesaurus.
- A BA in a field such as Media Studies, Photography, or Digital Archives.
- Thorough understanding of digital still image file creation including image sizing, bit depth, color profiling, image resolution, compression, and creating derivatives.
- Working knowledge of digital cameras, monitor calibration, scanners, and lighting.
- Moderate skill level with digital asset management and content management systems.
- Must be flexible; enjoy working both collaboratively and independently, and learning new technology.
- Ability to identify historic photographic processes.

Additional Information
Work is performed in a typical library environment in the library space in Union Terminal and on occasion at the museum’s Geier Collections and Research Center. Work includes retrieval of library materials from shelves as low as floor level to shelves up to 6 ½ feet from the floor (with the aid of a step stool or ladder). Additionally, frequent handling of fragile library materials and interaction with the public both in person and over the phone.

To Apply
Visit https://goo.gl/bhbE87

-EOE-
We are an equal opportunity employer

Cincinnati Playhouse in the Park is an equal opportunity employer and encourages inquiries about this position from a broad spectrum of candidates reflecting the diversity of the community we serve.

Job Title: Scripps Howard Communications/Marketing Intern
Timeline: Winter/Spring Semester 2019 (January-May) 10-15 hours per week
Rate: $10/hour

Position Overview
The Marketing/Communications Intern will assist in a variety of strategies and tactics to support all areas of the department. Responsibilities may vary depending on the chosen intern’s skills and schedule. The Marketing/Communications Intern will report to the Digital Marketing Manager on web and email duties, and to the Content Marketing Manager on writing projects.

Duties include but are not limited to:
- Writing for Playhouse publications and blog
- Building marketing/promotional emails in WordFly
- Uploading content to the website (Sitefinity CMS)
- Administrative work as needed

Competencies
- Must be a junior or senior from Northern Kentucky University, the University of Cincinnati or Xavier University, majoring in communications, marketing or public relations.
- Excellent writing and editing skills are a must.
- Experience with or exposure to a Web Content Management System and/or an email marketing software.
- A strong work ethic that demonstrates initiative and creative thinking.
- Interest in theatre and the arts is a plus.

To Apply
Submit your resume, cover letter and two writing samples in PDF form to:
Aly Michaud
Digital Marketing Manager
aly.michaud@cincyplay.com

No phone calls, please.

Deadline to apply: Nov. 16, 2018

Reports to: Board of Trustees
Job Status: Exempt

Organizational Overview
The Peggy R. McConnell Arts Center of Worthington (MAC), located in Worthington, Ohio is a dynamic community nonprofit arts center with a mission to change lives and make memories through creative arts experiences.  The 20,000 square-foot Center includes a 213-seat theatre, a dance studio, 4 art classroom spaces, a digital imaging studio and an exhibition gallery. The organization serves more than 85,000 patrons annually. The MAC currently operates on a budget of $862,000 (65% from contributions; 35% earned revenue). Founded in 2009 through a partnership between Worthington Public Schools, the City of Worthington, and the Worthington Arts Council, the MAC has created a vibrant and dynamic arts program of the highest quality that is enjoyed by patrons throughout the surrounding communities.

Position Overview
The Executive Director is responsible for the overall planning, general management and effective administration of the organization. To lead the MAC into the future, the Executive Director will:
- Work with the Board of Trustees to establish and refine strategic, business, and organizational objectives and priorities and ensure ongoing programmatic excellence and branding consistency.
- Devote significant time to and serve as an integral partner in fundraising efforts, leveraging expertise in securing and stewarding major and planned gifts.
- Oversee the daily operations of the facility and provide leadership to ensure that earned income is maximized and is in line with mission.
- Develop and execute the annual budget and oversee the implementation of strategies to ensure adequate support of all aspects of the MAC.
- Attend numerous events, meetings and functions throughout the region serving as face of the MAC.
- Foster and expand effective, collaborative relationships between the Board of Trustees and committee members, donors, and the surrounding community.
- Establish and maintain string collaborative relationships with both new and existing partners, media, and community arts groups.
- Determine staffing and volunteer requirements of the organization. Supervise, manage and motivate a full-time staff of five and provide training and mentoring to inspire excellence.
- Ensure the appropriate supervision of contract employees, vendors and volunteers.
- Promote at all times open, honest and transparent communications and conduct that is guided by integrity and ethics.

Specific Qualifications
- Bachelor’s degree (Master’s degree preferred) plus relevant experience in arts management/administration.
- Clear understanding of and appreciation for the role of the MAC in the local and regional community with a commitment to its philosophy, mission and objectives.
- Track record of leading a successful fundraising effort, especially with major gifts.
- Past success with recruiting strong board members, working with a board of trustees, and the ability to cultivate board relationships.
- Strong marketing and communications skills with the ability to engage a wide range of constituencies and stakeholders.
- Demonstrated excellence in organizational management with the ability to develop and maintain a high-performance team, set and achieve objectives, and manage a budget.
- Ability to work collaboratively with diverse groups of people and community entities.
- Action-oriented, entrepreneurial, adaptable, and innovative approach to business planning.
- Unwavering commitment to quality programs and data-driven analytics.
- Passion, idealism, positive attitude, high energy, self-directed, team player.

Salary commensurate with experience.

To Apply
Email your cover letter, resume, salary requirements and references to lori@goettler.com. No phone calls please.

Reports to: Manager, OMNIMAX Theater
Department: OMNIMAX
FLSA Status: PT/Non-exempt

Position Overview
The Robert D. Lindner Family OMNIMAX Theater is consistently rated as one of the top attractions in Cincinnati. This is because our staff and technology are first rate. 
We’re looking for customer service experts who can provide an unprecedented guest experience. You’ll engage and interact with guests to ensure the comfort, safety, and enjoyment of their larger than life movie viewing experience. You’ll answer questions and offer information about the theater, museums, and history of Cincinnati Union Terminal.

As a secondary role, OMNIMAX Theater Specialists will operate a virtual reality experience, known generically as “Birdly”, elsewhere in Union Terminal.

Responsibilities and Duties
Relative to the OMNIMAX Theater
- Greeting all guests arriving for the show in an inviting, upbeat fashion and directing guests to seating areas.
- Being proactive in accommodating each guest’s needs.
- Using a ticket scanner to validate tickets and a two way radio for communications.
- Operating a theater console which controls the sound, lights, and special effects for the presentation.
- Using a microphone to make all speeches necessary for welcome, entry, and exit in a polished, professional, upbeat manner.
- Assisting physically and mentally challenged guests with special needs.
- Ushering guests who have difficulty walking or who are in wheelchairs, by offering elevator assistance where applicable.
- Guiding late comers to their seats using a flashlight and assisting patrons who need to leave the theater early.
- Maintaining theater cleanliness.
- Other duties as assigned.

Relative to “Birdly” Virtual Reality Experience
- Selling tickets at the virtual reality location.
- Assisting guests in preparing for the experience.
- Operating the presentation.

Qualifications and Experience
- High school graduate or equivalent, preferably with some college in communication, hospitality, or electronic media field.
- Experience in public speaking with demonstrated presentation skills.
- Experience in cash handling and operating a point-of-sale system.
- An outgoing personality and strong interpersonal skills is a must for the position.
- Customer services experience a plus. Two years of experience preferred.
- Comfort in learning and operating computers and control boards.
- Knowledge of setting up PA sound systems and video projectors for Power point presentations a plus, but not necessary.
- Must be physically able to navigate stadium style seating, and able to assist in removing patrons in the event of emergencies.
- Our large format dome screen theater can make some feel overwhelmed. Must be able to feel balanced and grounded in this environment.
- Ability to interact with the public and coworkers, in a friendly, enthusiastic, outgoing manner.
- A drive to improve and to have fun. If you have a good time, our guests will too.
- Desire to work as part of a team.

Additional Information
Position is part-time, hourly. Requires evenings and weekends with some weekday availability. Some holidays may be required. Theater is closed on Thanksgiving and Christmas.

Employee Benefits Include:
- Free Employee Premium Museum Membership that allows you to share our museums with your family and or a guest. Our employee museum memberships are also reciprocal for free or discounted admission at many other museums across the USA.
- Free admission to special exhibits.
- Free parking at Cincinnati Museum Center.
- Discounts at food and beverage locations and gift shops.
- Discounts on tours, programs, and events.

To Apply
Visit https://goo.gl/oV4ggn

-EOE-
We are an equal opportunity employer

Pyramid Hill Sculpture Park & Museum seeks a dynamic and experienced Executive Director to drive its mission of engaging diverse audiences in the critically important dialogue between art and nature. The Executive Director must advance the Park’s position as a leading cultural institution within the tri-state region and its reputation nationally among outdoor sculpture parks. This will include vision building for the organization’s art collection, exhibitions, educational programs and collaborative partnerships. The Executive Director will be the lead fundraiser responsible for cultivating donor relationships, securing financial grants and seeking other revenue streams to strengthen its financial position for future investments and long-term sustainability.

Background
Pyramid Hill Sculpture Park & Museum is a unique institution comprising three extraordinary resources: its outdoor sculpture, its Ancient Sculpture Museum, and its forested Ohio valley landscape. Established in 1998 as a 501(c)3 non-profit organization, the Park’s mission is to bring people to art in nature. Since its founding 20 years ago, Pyramid Hill has grown into a picturesque venue of over 300 acres and more than 60 outdoor sculptures. The Park offers visitors the ability to experience its monumental outdoor sculpture collection in an inspiring landscape of rolling hills, meadows, lakes, and hiking trails. The Ancient Sculpture Museum, featuring Greek, Roman, Etruscan, Syrian, and Egyptian objects dating to 1550 B.C., provides visitors with an opportunity to examine three-dimensional art from its origins to the most contemporary examples. In addition to ancient sculpture, the Museum exhibits contemporary work by local, regional, and national artists. Through the generosity of founder Harry Wilks, who passed away in 2014, the Park has become a draw for visitors and residents alike. For more information about Pyramid Hill, visit pyramidhill.org.

Mission & Strategic Plan
Pyramid Hill inspires and educates its diverse visitors in a world-renowned setting of art and nature. With its landscape and collection as catalyst for dialog, collaboration and contemplation, Pyramid Hill presents a broad variety of programs for audiences of all ages including tours, lectures, concerts, summer camps, and an annual holiday lights installation. The Pyramid Hill Board has articulated the following strategic goals to support the Park’s continued growth and success:

- Visitor Experience
- Community Partnerships
- Park and Collections Maintenance
- Fiscal Sustainability

The new Executive Director will build on these core initiatives to fulfill Pyramid Hill’s mission. The best candidates will combine the skills, experience, and vision to achieve the issues articulated below.

Position Description
The Executive Director (ED) is the leader and primary representative of Pyramid Hill (PH), directing all activities required to fulfill its mission of collecting and conserving outdoor works of art and engaging the community in art and nature. The ED is responsible for overseeing the Park’s cultural mission of collecting, exhibiting and preserving outdoor works of art and engaging audiences through educational activities and programs; stewarding the Park’s facilities, sculpture grounds, and other resources to maintain a strong and healthy organization; and building strong partnerships to advance programs and foster a vibrant and inspiring place to visit and learn. In addition, the ED will help forge a new vision of how PH can play a significant role locally and nationally in advancing public debate and providing meaningful learning experiences and encounters in the complex and crucial area of the human culture-nature relationship. The ED will undertake, as a primary task, strengthening PH’s financial position, which includes serving as the primary fundraiser for the organization; forging key regional partnerships; and working closely with the Board to build an expanding network of supporters.

Opportunities and Challenges
As the Pyramid Hill celebrates its 20th anniversary and looks ahead, the ED must develop a longterm vision and plan to advance the Park’s future and sustainability. A priority will be to build collaborative partnerships with the local nature and plant sciences organizations to improve the experience and quality of the PH campus. The ED must devise a thoughtful and inspirational path ahead for the Park to capitalize on increasing awareness of and interest in the linkage between contemporary art and the environment.

Essential Duties and Responsibilities
Leadership and Strategy
- Strong communicator who can articulate a shared future for PH that fulfills its mission and provides clear institutional goals and who can speak with passion and work to grow visibility, enthusiasm and support for the organization.
- Be an energetic, engaged and visible leader locally, regionally and nationally to connect the mission of PH to other organizations, building effective and collaborative partnerships.
- Work with the Board to ensure strong governance; establish clear, active, and goal-oriented lines of communication; support generative, informed discussion and organizational transparency; provide well-defined opportunities for committee engagement; assist the Board in the strategic recruitment, selection and evaluation of its members.
- Be a strong manager who can empower, lead, and collaborate with staff to achieve mission and organizational goals.
- Engage stakeholders, local educators, students, artists and both the immediate and the broader residential, business and cultural communities to enhance and develop the vibrancy of PH and build support for the mission.
- Continue to build open and inclusive relationships that honor and enhance PH’s commitment to serving diverse, multi-cultural neighborhoods.

Fundraising and Advocacy
- Be the chief fundraiser and advocate for PH; represent the organization effectively increasing its visibility; grow support for its operations and capital needs, as well as its collection, conservation, and exhibition programs.
- Actively expand the level of philanthropic support through major individual and corporate donors; develop and maintain key foundation relationships and critical contacts in city and regional government; and foster opportunities to engage the business community around corporate sponsorships and partnerships.
- Work in collaboration with the PH Board members to ensure goals are met and donor relationships are maximized.
- Manage the marketing effort and staff to establish successful communications that enhance PH’s visibility and reputation.
- Oversee PH’s operations and programs ensuring progress toward overarching strategic goals and drawing upon staff strengths to enrich decision-making and foster open communications.
- Recruit, nurture and challenge a highly-qualified and motivated professional staff; delegate specific responsibilities; establish accountability.
- Lead ongoing development and improvement of organizational policies and practices — including assessment of the use of technology in order to effectively plan and manage registration and budgeting, as well as tracking and measuring demographics and outcomes.
- Work with the Controller to present financial plans and annual budgets to the Board for approval; regularly monitor and report financial status to the Board; engage their collective knowledge and resources in achieving financial sustainability.

Qualifications
A successful Executive Director candidate will likely have:
- Knowledge in visual art, with a deep appreciation for sculpture and public art as well as for the relationship between art and nature.
- Experience in effectively leading an organization of similar size and complexity, ideally an arts or education nonprofit.
- Past success in growing support, particularly with major individual donors.
- Experience in arts management and change management, including building commitment internally and externally for key initiatives.
- Experience fostering strong Board relationships and supporting Board development.
- Demonstrated leadership and management skills; experience in team building and professional development with the ability and appetite to mentor staff and the discipline to delegate and honor team contributions.
- A record of strong collaboration; someone who actively seeks strategic partnerships and develops effective relationships.
- Experience as the face of an organization; well-developed interpersonal skills; superb oral and written communication skills; ability to present ideas clearly and persuasively.
- Strong financial, organizational and project management skills; a track record of managing complex projects; engaging in shared decision-making based on data and realistic expectations.
- A visionary leader with success in aligning operations to mission and deepening engagement across the organization and its constituents.
- A team builder with strong management skills; one who can motivate and inspire diverse partners.

Start Date
February 2019

To Apply
Applicants should submit a resume, a one-page narrative describing interest and experience, and the names of three references. Applications will be reviewed by Management Consultants for the Arts, an executive search firm working with Pyramid Hill. Candidate recommendations are welcome.

Send resume and accompanying materials to:
Bill Appleton and Linda Sweet
Subject: Pyramid Hill
Email: CWall@mcaonline.com

Pyramid Hill is an Equal Opportunity Employer.

Job Title: Vice President, Communications & Strategic Development
Reports to: President & CEO
Supervises: Communications Coordinator, Communications intern, Communications/media relations contractors

The Cincinnati USA Convention & Visitors Bureau is seeking a Vice President, Communications & Strategic Development. The CVB creates economic impact through convention sales, marketing and visitor spending. We position the Cincinnati region as a place where leisure and business travelers want to visit. We promote the region and mobilize our members, influencers and community leaders to advocate, engage, build, invest and serve. We use our influence to spark change, and our credibility to grow the hospitality industry. We have our finger on the pulse of our destination and work every day to make it stronger.

As the destination’s Chief Communications Officer, the VP will lead development and execution of strategies that establish and promote our brand narrative, drive awareness, build reputation, mobilize resources and spark economic vitality in our region. The position will work closely with our leadership team – across marketing, sales, operations, membership and finance – to ensure consistency of voice and delivery in our internal communications, stakeholder outreach, crisis and issues management, public and community relations, and organizational development.

The ideal candidate will have deep strategic communications experience and, ideally, some knowledge of the hospitality industry and hotel/tourism attraction decision-makers, meeting planners, and regional tourism, government, civic and business leaders. Reporting directly to the CVB President & CEO, the VP will foster a culture of accountability, professional development, high-performance and ethical behavior to reinforce Cincinnati’s reputation as a world-class destination. He/she will represent the CVB at selected local, state, regional and national events that advance the CVB’s mission, and lead with passion and purpose by continuously assessing the need for organizational change, championing change initiatives, and removing obstacles impeding continuous improvement.

Essential Functions
- Responsible for the development and delivery of an Annual Strategic Communications/Partnership Plan (in coordination with the CVB Annual Sales and Marketing Plan) to support the organization’s mission, and clearly define strategies and initiatives around internal communications, stakeholder outreach, crisis and issues management, public and community relations, and organizational development.
- Assist and support the CEO to enhance networking and continue to strengthen relationships with key policymakers, community leaders, partners, members and industry leaders to leverage and enhance the CVB’s influence regionally and nationally and improve its ability to manage issues and support community priorities.
- Represent the organization locally, regionally and nationally at key community and industry events (in partnership with CEO) to build and maintain relationships and be viewed as the primary contact on CVB/hospitality, community and media relations issues (could include board and leadership positions within DI, ASAE, TCGC, Cincinnati USA Chamber, DCI, 3CDC, and others to be identified).
- Participate, appropriately engage (at the direction and need of CEO) and leverage executives in industry and business associations (locally and nationally) and community initiatives that can enhance the CVB’s ability to influence community priorities when and where the CVB can uniquely add value, including participation in pro-business and economic development campaigns.
- Protect, advance and develop better understanding of the CVB’s investment in the RTN among key industry and community stakeholders, including:
    - Cincinnati USA business and civic leaders
    - Cincinnati USA CVB Membership
    - Hospitality/CVB Industry nationally (unique, national model for Tourism delivery)
- Represent the Cincinnati USA CVB with arts/culture, destination and economic development organizations and initiatives to further our strategic goals, including REDI Cincinnati, Cincinnati Chamber, Downtown Cincinnati Inc., the Port Authority, CVG and others.
- Create and control dissemination of all external messaging for the Cincinnati USA CVB. Partner effectively with communicators in the Cincinnati USA community to ensure consistency of message and create alignment around key community and economic development initiatives.
- Provide strategic counsel to all CVB departments/partners. Determine when CVB involvement is needed with regard to communications, messaging and positioning and facilitate those interactions.
- Serves as the primary contact on community, industry and media relations, and, as needed and directed by CEO, on government relations.
- Work closely with CEO and CFO to review and identify budget and ongoing results reporting for communications and strategic initiatives. Will constantly evaluate ongoing performance assessments, identified best practices and member/partner feedback to identify priorities and allocate resources.
- Provide strategic counsel/issues management to CVB hospitality partners (NKYCVB, RTN, hotel partners, etc.) around issues that may have impact the local hospitality industry (e.g. bed bug issues at local hotels, economic fluctuations, panhandling, crime, new tourism product development, etc.)

Requirements
- BA/BS degree (or equivalent related experience)
- Minimum 15 years related experience in public relations, media engagement, and/or corporate communications
- Previous experience in a sales and marketing environment desirable
- Ability to demonstrate successful development and execution of strategic communications plans
- Excellent leadership and organizational skills
- Ability to maintain a commitment to professionalism, excellence and integrity
- Willingness to work evenings, weekends and holidays based on CVB and partner demands and opportunities

The Cincinnati USA CVB offers competitive compensation including an incentive program and benefits.

To Apply
For consideration, please include your resume, with salary requirement to: Jobs@cincyusa.com.

Reports to: Director IT Infrastructure and Support
Department: IT
FLSA Status: FT, Exempt

Position Overview
The IT Systems Administrator will provide expert IT consulting, server management, and helpdesk services for businesses and their end users to employees of the Cincinnati Museum Center and National Underground Railroad Freedom Center. The successful candidate will have excellent IT and management skills and a proven track-record of providing excellent support and training.

Responsibilities/Duties
IT Systems Management
- New server setups, data transfers, and minor server repair/upgrades.
- Working directly with the end user and solving their server problems.
- Consults with supervisor and other technicians for advice and assistance as needed.
- Communicate clearly via phone and in person.
- Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.
- Traveling to and from remote locations.
- Communicates to IT team and entire organization of changes/improvements within the IT infrastructure.
- Provide after-hours support as needed.

Support
- Serves as end-user support in responding to escalated help desk issues.
- Be self-motivated to provide the highest level of support to our clients.
- Provide support to lower tier help desk teams.
- Provide support on phones when call volume is high.
- Provide support for escalated issues.
- Resolving daily issues of a complex scope that impact the organization and overall strategic objectives.
- Developing and updating plans for the support team to handle new application/product releases.
- Develop and lead in-person training opportunities designed to effectively increase employee knowledge-base and productivity.
- Develop and manage the online library of walk-though and how-to guides for systems and software.
- Work with IT department staff to identify strategic training needs across the organization.

- Required to perform other duties as requested or assigned

Education and Experience
- Undergraduate degree in Computer Science or IT related field preferred
- Strong Microsoft Operating Systems installation, configuration and troubleshooting. Microsoft certifications (MCP, MCSA, MCSE, MCitP or other) preferred.

Knowledge, Skills, and Abilities
- Must have strong knowledge Microsoft Office Suites and Office 365 installation, configuration and troubleshooting.
- Strong understanding of networking skills for the average business with strong understanding of TCP/IP and firewalls.
- Understanding of Hyper Visor, Linux, and other server platforms.
- Good understanding of cloud computing.
- Good understanding of phone systems.
- Works on regularly scheduled days as well as unscheduled days, as well as on-call and beyond regular work hours, as required.
- Be a consummate professional always when dealing with clients.
- Follow up remotely when necessary for client issues.
- Completes work orders in accordance with organizational standards.
- Excellent leadership skills with the ability to execute short-range plans (i.e., 30-90 days).
- Self-motivated team player able to work in a high-demand and fast-paced work environment with ability to react quickly to issues, and develop both short and long-term solutions.
- Advanced PC skills with a working knowledge of multiple software applications including Adobe, Microsoft, and database applications.
- Excellent time management skills and ability to multi-task, prioritize and pay close attention to details.
- Proven track record of strong documentation skills for all aspects of a project including design, implementation, and how to guides.
- Work a 40 hour work week and be able to provide 24-7 emergency response.
- Available during after-hours and on weekends to facilitate network and systems upgrades and maintenance as well as address emergency network problems.

Additional Requirements
Position is full time in a normal office environment. The following attributes are required: ability to sit throughout the course of a business day; ability to walk, crawl, and climb ladders; ability to lift up to 70 lbs.; close and distance vision; use of hands and fingers. Must have valid driver’s license and reliable transportation for travel to multiple site locations.

To Apply
Visit https://goo.gl/ofCxrC

-EOE-
We are an equal opportunity employer

Reports to: Senior Director, School & Teacher Partnerships
Department: Learning
FLSA Status: PT/ Non-exempt

Position Overview
Cincinnati Museum Center’s (CMC) Learning Team reflects three audiences of focus: Community Engagement & Programs, School & Teacher Partnerships, and Museum Experience.

The Specialist of School and Teacher Partnerships ensures that Learning programs/events: (1) Are on mission; (2) Make effective use of resources (budget, time, collections, relationships); (3) Allow for experimentation with new methods and learn from previous work, when appropriate; (4) Are accessible and inclusive; (5) Build upon and are responsive to community partnerships; and (6) Engage repeat visitors and attract new visitors.

The School & Teacher Partnerships team helps CMC reach mission-based goals through strong customer service, budget oversight, and program management. Specialists for School & Teacher Partnerships present programs designed for formal education audiences.

Responsibilities/Duties
Program Delivery and Communication
- Steward respectful and productive relationships with school districts, educators, and other partners in formal education.
- Help CMC increase its value and relevance to the formal education community across the Greater Cincinnati region.
- Ensure that Programs-on-Wheels, Learning Labs, and homeschool programs fulfill their brand promise for being credible, insightful, inspiring, and fun experiences across the lifelong spectrum of learning.
- Represent CMC with credibility, curiosity, and a sense of radical welcome by presenting classroom-based experiences in schools with Programs-on-Wheels, and at Union Terminal during homeschool programs and Learning Labs.
- Provide support for a suite of programs that includes but is not limited to: ECSITE, educator professional development and engagement events, homeschool programs, field trips, Programs-on-Wheels, Learning Labs, Learning through Play conference, and Ohio History Day.
- Work collaboratively with other Learning Team members to create a cohesive and comprehensive visitor experience across CMC audiences and locations. Assist with other programs as needed.

- Be an active part of Learning and CMC goals and initiatives
- As needed, communicate with and provide assistance to Museum Experience and Community Engagement & Programs.
- Required to perform other duties as requested or assigned

Education and Experience
- High school graduate or equivalent work experience.
- 1+ year of experience presenting educational programs preferred.

Knowledge, Skills, and Abilities
- Self-motivated and proactive
- Manage time to meet organizational, departmental, and personal deadlines
- Flexible and adaptable to change; strong team player
- Able to effectively communicate with staff, community partners, and guests of all ages and abilities in an understandable and pleasant manner; able to speak to large and small groups of people from a variety of racial, cultural, ethnic, gender, and generational backgrounds with sensitivity and active listening
- Able to quickly learn, apply and teach new knowledge
- Excellent attention to detail

Additional Requirements
- Valid driver’s license
- Use of personal vehicle to transport self and supplies to programs required.
- Weekend and evening hours required.
- Majority of time is spent in classroom-type settings, which include schools, libraries and a variety of other locations indoors and outdoors.
- Infrequent time is spent in a typical office/exhibit environment.
- Incumbent will be exposed to intermittent sitting and standing, keyboard usage, occasional bending, stooping, lifting, and typing.
- Some days will require fast-paced movement in schools and Union Terminal (including multiple flights of steps) and will be mentally and physically demanding.
- Must be able to stand or walk for long periods while presenting programs or assisting visitors.
- Must be able to move tables, chairs, boxes, and other equipment weighing up to 50 pounds.

To Apply
Visit https://goo.gl/6fhVG9

-EOE-
We are an equal opportunity employer

Reports to: Public Safety Shift Supervisor
Department: Public Safety
FLSA Status: FT, Hourly

Position Overview
The Security & Public Safety Officer reports to their shift supervisor and is responsible for 24/7 365 day security and public safety coverage at all Cincinnati Museum Center buildings. Public Officers are responsible for patrol inside the Museums and exhibits, the outside perimeter of the building, and Cincinnati Museum Center grounds. Officers also monitor video surveillance, alarm systems, and access control systems. Officers will respond to emergencies, assist in the evacuation of patrons and staff, and apply basic first aid when needed. The Security & Public Safety Officer will provide a safe, hospitable and engaging environment for our patrons, guests, and staff to enjoy. Officers will follow the BOE quality standards of the “I Drive Our Culture of Excellence” program, and Museum Center’s Mission Statement. Cincinnati Museum Center Public Safety Officers are Essential Employees and are expected to report for duty during adverse weather and other emergency conditions.

Responsibilities and Duties
Security and Safety Functions
- Perform Life Saving First Aid in emergencies.
- Patrol 500,000 square foot building and grounds, open heavy doors, climb steep stairs and ladders to complete indoor and outdoor security rounds.
- Inspect for security issues, including unlocked doors, unsecure areas, and unauthorized access.
- Generate written reports in a clear and precise manner i.e., Accident / Injury reports, Daily activity logs, and investigation report supplements.
- Coordinate effectively with other staff to solve problems, including through telephone, walkie-talkie, and base station radio microphone.
- Monitor video surveillance, alarm systems, and access control systems.
- Respond to alarms and security issues, including but not limited to guests in restricted areas, unlocked doors, fire alarms, hostile guests or employees, and damage, destruction, or vandalism of museum property and exhibits.
- Maintain key log, and control badge and key access.
- Operate fire alarm system. Operate intrusion alarm system.
- Make identification badges and format security clearances.
- Work with other museum staff to ensure that all egress paths for fire safety are planned for and executed properly during emergencies.
- Other security and safety duties as assigned.

Customer Service Functions
- Candidate must prioritize and demonstrate the five Building Organizational Excellence (B.O.E.) tenants of “Safety, Hospitality, Engaging, Effectiveness, and Credibility” while conducting Cincinnati Museum Center business.
- Maintain “Lost and Found” storage system.  Assist guests and employees with questions or concerns regarding museum business, including but not limited to directions, loading and unloading, special events, parking, and museum services.
- Assist vehicle lock-outs.
- Assist stranded train passengers, or early passengers.
- Present a neat, clean, and non-threatening appearance for employees and guests.
- Interact with a wide range of personalities in a friendly and customer service oriented manner.
- Other customer service duties as assigned.

Qualifications and Experience
- High School diploma or equivalent.
- Two years of experience in security or a related field, including law enforcement, fire, military, or EMS. (Preferred but not mandatory).
- Must pass a background check.
- Be at least 18 years of age, have a valid driver’s license, auto insurance, and safe driving history.
- Must have reliable transportation to report to various off site locations during various shifts.
- Be CPR, AED, and First Aid certified, or willing to become certified.
- Strong verbal and written communication skills.
- Must be comfortable with use of personal computer.
- Ability to work calmly and effectively under pressure, especially during emergencies.
- Ability to prioritize and effectively solve multiple issues simultaneously.

Working Conditions
- Normal office environment when completing administrative tasks associated with this position.
- Must be able to stand or walk for extended periods of time. Must be able to move briskly through the building, climb ladders and stairs, and respond quickly to alarms or emergencies that require security involvement.
- May be exposed to all weather conditions when performing rounds and duties outside.
- May be exposed to loud noises and a noisy office environment.
- May work flexible hours on various shifts and various days including weekend, holiday, and evening.
- May be exposed to hostile or uncooperative guests and employees.

Physical Requirements
- Hear normal conversation (Hearing aids acceptable).
- Be able to bend, stoop, or work with hands above shoulder level.
- Be able to perform physical duties, including but not limited to ability to safely lift and operate a 50 pound fire extinguisher, lift and carry a small child (50 pounds) to safety, place a person of at least 100 pounds into a wheel chair, administer basic first aid, and administer advanced first aid when properly trained.

To Apply
Visit https://goo.gl/Q1GF4n

-EOE-
We are an equal opportunity employer

Reports to: Curators of Vertebrate and Invertebrate Paleontology
Department: Collections and Research
FLSA Status: FT/Exempt

Responsibilities
The Paleontology Collections Manager is responsible for the physical management of the paleontology (invertebrate and vertebrate) collections, including preparation/conservation of specimens, organization and maintenance of collections and metadata, KE Emu data entry and reporting, training and oversight  of volunteers and student interns, salvage collection of fossil specimens, fulfillment of internal and external loan requests, assisting researchers in use of the collections, preparation of permit applications and reports for government agencies, and logistical planning and organization for the departments of Invertebrate and Vertebrate Paleontology. The Manager will work in collections that are maintained in the areas of Invertebrate and Vertebrate Paleontology.

The Paleontology Collections Manager will also supervise operation of the paleontological research and exhibit laboratories and assist with the development and operation of a paleontology field school involving the collection of dinosaur specimens. Duties include fossil preparation, public demonstrations, equipment and supply maintenance, fieldwork logistics, and the recruitment and training of volunteers.

Qualifications
The Paleontology Collections Manager will have a Master’s degree in the geological sciences and museum lab experience suitable for responsible operation and management of the collections of paleontological specimens. Experience with paleontological lab techniques and fieldwork strongly preferred. Experience with georeferencing and digitization protocols is desirable. Experience with informal public education, and/or museum exhibits is desirable. The Manager should be a good communicator, dynamic, dedicated, organized, detail-oriented, patient, and able to work with a broad range of people.

Additional Information
Full-time position, temporary position (grant-funded). Valid driver’s license required. Involves lifting of a minimum of 30 pounds. May be required to participate in extended periods of fieldwork involving, but not limited to, walking over difficult terrain and inclement weather conditions. Should be capable of maintaining and operating specialized equipment and have high manual dexterity.

To Apply
Visit https://goo.gl/1P761p

-EOE-
We are an equal opportunity employer

Reports to: Director of IT Infrastructure
Department: Information Technology
FLSA Status: FT/Non-exempt

Position Overview
The Help Desk Specialist provides end-user support for all aspects of the Museum’s IT equipment and infrastructure. The specialist performs a wide range of system and desktop support as well as advanced troubleshooting under limited supervision.

Responsibilities
Desktop Support
- Responds to end-user support tickets as administered by the Help Desk Manager.
- Troubleshoot and resolve desktop/laptop and network connectivity issues.
- Setup and configure new systems and install software and peripheral configuration according to needed requirements.
- Provide user instruction on individual software applications or hardware issues as needed.
- Collaborates with Help Desk team to develop end-user walk-through and how-to guides as well as in-person training opportunities.
- Provide after-hours support as needed.

User Administration / Directory Management / Phone Management
- Setup user profiles and email accounts on network for all users.
- Troubleshoot issues with Active Directory accounts, Microsoft 0365, and TCP/IP networking.
- Assist end-users in file server directory management and change file permissions as needed.
- Assist in telephony deployment including mobile phones, VOIP, and voicemail.

PC Planning / Administration
- Assist in disposal and recycling of outdated equipment.
- Coordinates with team in maintaining a current inventory of all PCs, telephone, user hardware and software.
- Assist in computer deployment for new employees and replacement computers for current employees.
- Refurbish and reissue used but non-obsolete equipment to maintain efficient workflow.
- Required to perform other duties as requested or assigned.

Qualifications
- High School Diploma or equivalent, Associates or Bachelor Degree in an IT field preferred.
- Microsoft certifications (MCP, MCSA, MCSE, MCitP or other) preferred.
- 1 year experience in IT support.
- Experience and proficiency with Windows Server and Window 7/8/10 directory structure.
- Good working knowledge of overall personal computing hardware and software.
- Experience installing and configuring new computers.
- Commitment to provide world-class support to end users and the ability to interface effectively with non-technical users.
- Solid understanding of IT supported technologies, and a broad knowledge of IT Technology and infrastructure.
- Excellent time management skills and ability to multi-task, prioritize and pay close attention to details.
- Excellent interpersonal and communication skills with the ability to interact effectively with others.
- Work a 40 hour work week and be able to provide 24-7 emergency response.
- Available during after-hours and on weekends to facilitate network and systems upgrades and maintenance as well as address emergency network problems.
- Ability to travel between multiple site locations as needed to provide support.

Additional Information
Position is full time in a normal office environment. The following attributes are required: ability to sit throughout the course of a business day; ability to walk, crawl, and climb ladders; ability to lift up to 30 lbs.; close and distance vision; use of hands and fingers. Valid driver’s license, clean driving record, reliable transportation (for travel to multiple site locations) and proof of insurance are all required.

To Apply
Visit https://goo.gl/ydG3Z4

-EOE-
We are an equal opportunity employer

Reports to: Guest Experience Manager
Department: Guest Experience and Services
FLSA Status: PT/Non-exempt

Position Overview
The Guest Experience Specialist works at the Cincinnati Museum Center and off-site events as a cashier, greeter, guide and ticket taker. The Specialist is responsible for providing excellent guest service and accurate information to guests, Members and others who visit the Cincinnati Museum Center. The Specialist uses the POS and scheduling systems to sell tickets and memberships and to secure group reservations and special programs.

Responsibilities and Duties
- Deliver excellent guest services and salesmanship techniques. Appropriately address guest and Member needs to increase guest satisfaction and drive sale opportunities.
- Provide orientation, guidance and assistance to guests, Members and groups through general information, pricing information, programs/events schedule, etc; help them plan their day for the most meaningful experience possible.
- Operate POS register system for ticket sales, group check-in, program sales and Membership transactions and fulfillment. Operate a scheduling and reservations system to execute ticket sales, group reservations, membership sales, and special programs/event reservations. Efficient and accurate entry of Member, group, or individual data; work to maintain accurate database.
- Follow all loss prevention and cash handling policies and procedures, including completing transactions, making change, counting tills and securing cash and currency.
- Assist with the delivery of promotions/initiatives and marketing messages as they relate to guest satisfaction and driving repeat visitation, Member retention and new membership. Actively pursue information related to events, programs, service delivery, salesmanship, special exhibits, museum exhibits, and any other activities.
- Assist with the execution of all guest and Member appreciation events, film screenings, exhibit previews, recognition activities, special offers, paid and public programs, fundraising efforts and cross-promotions to provide special experiences.
- Follow all processes and procedures to help department meet service and sales goals.
- Take initiative to recognize opportunities for improvement in processes or procedures and work with management to make necessary changes.
- Actively participate in initial and ongoing trainings for consistency and improvement of service delivery, salesmanship, hospitality, team building, and messaging to guests and Members with goals of delivering a world-class service experience and creating a culture of exceptional service.
- Required to perform other duties as requested or assigned.

Education and Experience
- High school graduate or equivalent required.
- Experience in area of admissions, sales, hospitality, retail or customer service preferred.
- Experience with museums, non-profits, hospitality industry or large venues is a plus.
- Previous cash handling experience and operational experience with a POS system strongly preferred.

Knowledge, Skills and Abilities
- Excellent guest relation and interpersonal skills including conflict-resolution and interfacing with diverse internal and external audience; and an outgoing, friendly personality.
- Ability to follow direction, remain flexible, maintain composure and communicate effectively and professionally in fast paced situations or during periods of change.
- Ability to use multi-line phone system and multifaceted computer software systems.
- Ability to type 30-40 wpm, complete complex data entry processes with speed and accuracy, count cash with precision and effectively use Microsoft Office applications.
- Professional demeanor with a degree of integrity, confidentiality, ethics and dedication to the mission of Cincinnati Museum Center.
- Strong organizational and communication skills, with high attention to detail.
- Self-motivation and initiative; ability to work both independently and as a team member.
- Ability to complete multiple tasks in an energetic environment and work well under pressure with periodic heavy workloads, constant demands, and frequent interruptions.

Additional Requirements & Working Conditions
- Position is part-time, hourly. Requires flexible schedule to meet business demands, including weekends, evenings and holidays.
- Must be able to lift 35 pounds.
- This position takes place in both indoors and outdoors. This position requires long periods of standing, sitting and walking. May be exposed to extreme hot or cold weather, including rain and snow.
- Team environment where all input for improvement is appreciated and all team members support one another.
- Work location is Union Terminal, 1301 Western Ave. Parking is provided.

Employee Benefits
- Be a part of creating meaningful experiences, inspiration and lasting memories!
- Membership to the Cincinnati Museum Center and free admission to Special Exhibits
- Free parking at Cincinnati Museum Center
- Discounts at food and beverage locations and in gift shops
- Discounts on tours, programs and events

To Apply
Visit https://goo.gl/efLZjZ

-EOE-
We are an equal opportunity employer

Reports to: Guest Experience Manager
Department: Guest Experiences and Services
FLSA Status: FT/Non-exempt

Position Overview
The Guest Experience Assistant Manager directly coordinates the daily admissions operations for the Cincinnati Museum Center. The Assistant Manager assists the Managers in the planning and execution of tactics to meet the department’s service delivery and sales goals. This includes supervising a staff of Specialists and volunteers (approximately 50 people) and managing the daily operations of the box office, parking and guest transport, attraction entrances, group entry, membership and some special exhibit functions. The Assistant Manager will serve as a role model and leader of the level of service and hospitality we expect of our staff and will assist the Managers in delivering consistent brand-quality messaging, service, and hospitality to our guests and Members. Additionally, the Assistant Manager must work on a daily basis to deliver a seamless sales experience to our guests and Member while aggressively maximizing sales, driving incremental revenues, and actively soliciting new Members.

Responsibilities
- Deliver excellent guest services and salesmanship techniques. Appropriately address guest and Member needs to increase guest satisfaction and drive sale opportunities. Perform guest recovery as necessary to address concerns/issues and resolve conflicts that arise; take situations to department Manager on Duty as necessary.
- Lead by example, provide direct training and support and supervise Guest Experience team while promoting a positive work environment. Coordinate with all other departments to provide a safe, friendly, and optimally functional Rotunda, lobbies, group entry, parking lot, and attraction egresses, especially during peak times, emergencies, and special events.
- Directly manage ticket sales, group entry, program sales and Membership transactions and fulfillment at Point of Sale; including collecting revenue, applying appropriate special offers/promotions/incentives, recording accurate guest and Member data, printing and distributing the Member Pass and loading corresponding benefits to the Member Pass. Operate a scheduling and reservations system to execute ticket sales, group reservations, membership sales, and special programs/event reservations. Efficient and accurate entry of Member, group, or individual data; work to maintain accurate database.
- Maintain integrity and precision of sales system and database records to ensure best information is available to fully assist guests and Members and coordinate with the call center for immediate corrections needed for daily operation to continue.
- Enforce loss prevention and cash handling policies and procedures, including variance reporting, finance reconciliation, and securing cash and currency.
- Create staffing schedules and daily break plans to optimize service and labor management; monitor and adjust time keeping system for inaccurate/incomplete shifts and breaks.
- Help in the development and delivery of initial and ongoing trainings for consistency and improvement of service delivery, salesmanship, hospitality, team building, and messaging to guests and Members with goals of delivering a world-class service experience and creating a culture of exceptional service. Assist creation, updating and maintenance of department policies and procedures manuals, job aides and resources, and communication tools.
- Provide orientation, guidance and assistance to guests, Members and groups through general information, pricing information, programs/events schedule, etc; help them plan their day for the most meaningful experience possible.
- Assist with the delivery of promotions/initiatives and marketing messages as they relate to guest satisfaction and driving repeat visitation, Member retention and new membership. Actively pursue information related to events, programs, service delivery, salesmanship, special exhibits, museum exhibits, and any other activities.
- Assist with the planning and execution of all guest and Member appreciation events, film screenings, exhibit previews, recognition activities, special offers, paid and public programs, fundraising efforts and cross-promotions to provide special experiences.
- Take initiative to recognize opportunities for improvement in processes or procedures and work with management to make necessary changes.
- Required to perform other duties as requested or assigned.

Education and Experience
- High school graduate or equivalent required.
- At least two years of management experience.
- Experience in area of admissions, sales, hospitality, retail or customer service preferred.
- Experience with museums, non-profits, hospitality industry or large venues preferred.
- Previous cash handling experience and operational experience with a POS system strongly preferred.
- Experience working with volunteers is a plus.

Knowledge, Skills and Abilities
- Excellent guest relation and interpersonal skills including conflict-resolution, team-building and interfacing with diverse internal and external audience; and an outgoing, friendly personality.
- Ability to follow direction, remain flexible, maintain composure and communicate effectively and professionally in fast paced situations or during periods of change.
- Ability to use multi-line phone system and multifaceted computer software systems.
- Ability to type 30-40 wpm, complete complex data entry processes with speed and accuracy, count cash with precision and effectively use Microsoft Office applications
- Professional demeanor with a degree of integrity, confidentiality, ethics and dedication to the mission of Cincinnati Museum Center.
- Strong organizational and communication skills, with high attention to detail. Time management skills including ability to initiate, prioritize, manage and complete multiple tasks in an energetic environment and work well under pressure with periodic heavy workloads, constant demands and frequent interruptions.
- Self-motivation and initiative; ability to work both independently and as a team member.

Additional Requirements & Working Conditions
- Position is full time, hourly. Requires flexible schedule to meet business demands, including weekends, evenings and holidays.
- Must be able to lift 35 pounds.
- This position takes place in both indoors and outdoors. This position requires long periods of standing, sitting and walking. May be exposed to extreme hot or cold weather, including rain and snow.
- Team environment where all input for improvement is appreciated and all team members support one another.
- Work location is Union Terminal, 1301 Western Ave. Parking is provided.

Employee Benefits
- Be a part of creating meaningful experiences, inspiration and lasting memories!
- Membership to the Cincinnati Museum Center and free admission to Special Exhibits
- Free parking at Cincinnati Museum Center
- Discounts at food and beverage locations and in gift shops
- Discounts on tours, programs and events

To Apply
Visit https://goo.gl/AFRQCj

-EOE-
We are an equal opportunity employer

Reports to: Manager, Special Exhibits
Department: Special Exhibits
FLSA Status: PT/Non-exempt

Position Overview
The Featured Exhibits Specialist will work on the floor in any special exhibits hosted by the Cincinnati Museum Center. Specialists are expected to maintain a safe, hospitable, engaging, credible, and effective environment for our guests in our special exhibitions. They accomplish this by providing interpretation of exhibit content and objects, leading floor programming, assisting special presenters, and assisting guests with interactive activities. Specialists will work with other departments as needed in order to promote the Museum Center through special events that require support from the Special Exhibits Department as well as provide installation security for incoming exhibits that are artifact based. Specialists provide the main point of contact for guests within an exhibit and are attentive to any needs guests have. Specialists are also responsible for ensuring the safety of artifacts under the care of the Cincinnati Museum Center throughout the duration of a special exhibit, adjusting to the specific needs of a given exhibit and the expectations of the exhibit company.

Responsibilities and Duties
Facilitation of Exhibition Experience
- Provides protection and safety for our guests and the exhibits
- Maintains a hospitable, engaging and credible educational experience for our guests
- Interprets exhibit content, objects and specimens utilized in museum programming in an engaging and credible way
- Assists visitors with interactive activities

Exhibition Operations
- Assist with proper open and close of exhibition as necessary
- Assist with exhibit maintenance and cleaning as necessary

Training and Development
- Attend content training sessions as appropriate
- Ongoing training and furthering of local and organizational knowledge

Required to perform other duties as requested or assigned

Qualifications and Experience
- Must possess High School diploma or equivalent. Minimum Associate’s Degree or working toward a Bachelor’s degree in history, science, education, or equivalent preferred.
- Previous experience in museums or non-traditional education settings a plus.
- Ability to work a flexible schedule including weekdays, holidays, evenings, and weekends.
- Teaching, instructional, or theatrical experience helpful.

Knowledge, Skills and Abilities
- Excellent public relations and verbal communication skills are required
- Versatile, enthusiastic and creative
- Ability to work and interact with a diverse visitors of all ages and learning styles
- Ability to communicate with other staff and volunteers through oral and written communications in an understandable and pleasant manner in order to develop and maintain working relationships with peers
- Due to the rotating nature of Special Exhibits, it is necessary for the Special Exhibits Specialist to be highly flexible and adaptable to the changing requirements of various exhibits

Additional Requirements
Some evening, weekend, and holiday hours will be required. The majority of time is spent in an exhibit environment with special lighting and other effects. Other work may be oriented throughout Cincinnati Museum Center’s main campus at Union Terminal. Travel to other facilities such as the Geier Research & Collections Building, the Eulett Center, or other off-campus locations is a possibility.

To Apply
Visit https://goo.gl/SToRgD

-EOE-
We are an equal opportunity employer

Reports to: Director of Engineering
Department: Engineering
FLSA Status: FT, Hourly

Position Overview
The Facility Maintenance Technician is a skilled worker responsible for the maintenance, repair and operation of heating, cooling, steam/hot water boilers, and boiler auxiliary equipment (generally falling under the heading of HVAC, electrical, plumbing and general building maintenance) within the Facility Operations Department. This position will implement new technology and lead the team in new technology use. The Facility Maintenance Technician will also demonstrate the ability to instruct and cross train others on advanced repairs in multiple trades (HVAC, electric, plumbing, specialized control systems, etc.) in multiple building operating systems.

Responsibilities and Duties
- Should have a working knowledge of tasks associated with operating a commercial building. Strong mechanical aptitude for working on HVAC equipment, but also ability to troubleshoot and make repairs and/or alterations in office areas to lighting, electrical outlets & switching, door locks and hardware, ceiling tiles, carpets, etc.
- Demonstrate proper procedures to isolate and lock-out systems for which they are responsible for and identify any deficiencies.
- Work with new and emerging technology including Building Automation Systems (BAS).
- Should have an understanding of wet, dry and pre-action sprinkler systems and be able to identify all associated components connected to these systems.
- Work with contractors, as needed, to supervise and insure they carry out the required work activities they were hired to perform.

Qualifications and Experience
High school diploma or equivalency required; Attendance at a vocational or technical school is preferred. Five to seven years of multi-trade experience with a concentration in HVAC, electrical, steam or plumbing. Two years of experience in the operation, troubleshooting and repair of building automation systems and controls. Universal certification to work with CFC’s (Chlorofluorocarbons) is preferred.

Knowledge, Skills & Abilities
- Must possess effective skills in problem solving, teamwork, and attention to detail.
- Must have a general knowledge and exercise good safety practices related to the use of Personal Protective Equipment (PPE) when the task at hand required it.
- Must be able to communicate effectively with supervisors and the general public.
- Must be able to safely work on extension ladders and high lifts and have the ability to work in confined spaces.
- Must be able to understand instructions and other communications regarding work assignments and other matters. Must be able to lift up to 80 pounds frequently, with or without reasonable accommodations.
- Must be able to identify and use general hand tools, some handheld power tools and some gas powered lawn tools.

Additional Requirements
This position may be required to report to work during adverse weather conditions even though the organization may be operating on an alternate schedule. This position may assist with snow and ice removal under the direction of a supervisor. Must participate in an on-call program with other members of the team to cover after hour calls.  Must be able to work overtime and/or alternate shifts when necessary for emergencies and unforeseen circumstances.

About the Department
The positions of the Facilities Division service the staff and public at the historic Cincinnati Museum Center (CMC) at Union Terminal. The Facilities Division provides building services, maintenance, security, custodial, landscape, utility, 24 hours a day, 363 days a year. The goal is to deliver cost effective services for CMC, ensure completed projects and maintenance that conform to codes and regulations, while minimizing CMC’s liabilities and disruptions caused by the maintenance, repair, building, and equipment modifications to the facility.

To Apply
Visit https://goo.gl/kJ5NyJ

-EOE-
We are an equal opportunity employer

Reports to: Museum Experience Manager
Department: Learning
FLSA Status: PT/Non-exempt

Position Overview
The Museum Experience Specialist ensures that Learning programs/events: (1) Are on Mission; (2) Make effective use of resources (budget, time, collections, relationships); (3) Allow for experimentation with new methods and learn from previous work, when appropriate; (4) Are accessible, inclusive; (5) Build upon and are responsive to community partnerships; and (6) Engage repeat visitors and attract new visitors.

Responsibilities/Duties
Program Delivery, Development, and Communication
- Help CMC increase its value and relevance to its community across the Greater Cincinnati region.
- Ensure that all Museum Experience programs fulfill their brand promise for being credible, insightful, inspiring, and fun experiences across the lifelong spectrum of learning.
- Represent CMC with credibility, curiosity, and a sense of radical welcome. Model and uphold the highest standards of customer service and inclusion, so that all CMC guests feel welcome and engaged.
- Develop and/or deliver a suite of programs that includes but is not limited to: STEM labs and maker spaces, shows and interpretation (including costumed interpretation), and multi-disciplinary gallery programs that support experiences in Cincinnati History Museum (CHM), the Duke Energy Children’s Museum (DECM), and the Museum of Natural History & Science (MNHS). Choose one of these program tracks – Labs & Maker Spaces, Shows & Interpretation, or Gallery Activities – for specialized training, development, and delivery.
- As needed, provide program delivery support for birthdays, scout programs, and if needed overnights; community events and festivals; school and teacher programs and events; and other Learning initiatives.
- Work collaboratively with other Learning and CMC team members, adult and youth volunteers, and interns to create a cohesive and comprehensive visitor experience across CMC audiences and locations using CMC’s Learning Framework.
- Assist with other programs as needed.
- Be an active part of Learning and CMC goals and initiatives.
- Regularly communicate with and provide assistance to School & Teacher Partnerships and Community Engagement & Programs; collaborate on and participate in program development, exhibit development, Building Organizational Excellence initiatives, and implementation of new procedures and policies, as needed.

Education and Experience
- High school diploma or equivalent is required.
- Training or experience in History, Science, Art, Early Childhood Development, theater, customer service, or other related field.
- 1+ years of experience presenting programs, teaching, or performing preferred.

Knowledge, Skills, and Abilities
- Self-motivated and proactive; curious and able to learn new information quickly.
- Ability to remain calm and react in a balanced manner in times of stress.
- Ability to manage time to meet organizational, departmental, and personal deadlines.
- Collaborative, flexible, and quick to adapt to changing circumstances.
- Able to speak to and interact with large and small groups of people from a variety of racial, cultural, ethnic, gender, and generational backgrounds with sensitivity and active listening.
- Passion for working with guests; able to coach guests to explore their questions and make their own discoveries; comfort with operational details and ensuring safety through procedures.
- Able to effectively communicate with staff, community partners, and guests of all ages and abilities through oral and written communications in an understandable and pleasant manner; able to learn and explain scientific and/or historical concepts in ways that are easy for guests and colleagues to understand.
- Excellent attention to detail and commitment to safety.
- Willing to be trained to run birthday parties, scouts, overnights, and other programs.
- For the Lab & Maker Spaces Track - Willing to be trained in safety protocols, especially tool and chemical safety. Willing to use lab equipment, tools, machinery, art materials, and be comfortable facilitating programs in a lab and maker space setting. Training and/or experience with making, art, engineering, and/or STEM a plus.
- For the Shows & Interpretation Track - Willing to be trained in safety protocols, especially equipment and chemical safety. Comfortable dressing in period attire and researching characters. Passion for engaging an audience; comfortable presenting programs in a theatrical format in front of a crowd and/or on a stage.
- For the Gallery Activities Track - Comfort with live animals, willing to be trained on animal handling and other relevant safety protocols. Comfortable facilitating activity carts, ask-the-expert interactions, general guest engagement, and other programs within gallery spaces in one-to-one or one-to-many guest interactions.
- Required to perform other duties as requested or assigned.

Additional Requirements
- Access to reliable transportation; valid drivers’ license.
- Weekend and evening hours, some holidays required.
- Familiarity with Microsoft Office suite (Word, PowerPoint, Excel) a plus.
- Majority of time is spent on the museum floor facilitating educational programs or providing excellent customer service moments to our diverse guests. Occasional time is spent in a typical office environment.
- Incumbent will be exposed to intermittent sitting and standing, keyboard usage, occasional bending, stooping, lifting, and typing.
- Must be able to stand or walk for long periods while presenting programs or assisting visitors.
- Able to move tables, chairs, boxes, carts, and other equipment weighing up to 40 lbs.

To Apply
Visit https://goo.gl/ubLWkB

-EOE-
We are an equal opportunity employer

Cincinnati Playhouse in the Park is an equal opportunity employer and encourages inquiries about this position from a broad spectrum of candidates reflecting the diversity of the community we serve.

Job Title: Finance Manager

Position Overview
The Finance Manager will oversee all financial operations for the Playhouse, is a member of Senior Staff, and reports directly to the Artistic and Managing Directors. The Finance Manager is a full-time, exempt position with benefits.

Position Responsibilities
- Oversee all financial operations for the Playhouse including all accounting and cash management.
- Maintain general ledger and permanent and restricted asset schedules.
- Manage all internal and external financial reporting including monthly financial statements, annual statements for the audit, and all necessary grant proposal and reporting.
- Work with Managing Director to create annual operating budget and monthly financial projections.
- Establish and revise as necessary all accounting procedures.
- Serve as the principal liaison for Endowment Fund managers.
- Supervise one full-time finance associate and one full-time receptionist.
- Provide oversight of the IT Department, supervision of one full-time IT employee, and serve as liaison with the outside managed services company.
- Serve as staff representative on the Board’s Finance Committee and serve as principal liaison for the Board’s Audit Committee.
- Responsible for gathering and reporting data for the annual audit.
- Assist auditors in completion of the annual 990 return.
- Performs other duties as assigned.

Competencies
- Bachelor’s degree in business or accounting or equivalent professional experience required, CPA preferred.
- 5+ years of finance experience in not-for-profit accounting required.
- Proficiency in Microsoft Office software: Excel, Word, Outlook required.
- Working knowledge of Great Plains Accounting, Tessitura, FRX, and Adaptive Insights preferred.
- Must possess strong organizational and analytic skills and attention to detail.
- Must be able to manage multiple projects with competing demands while maintaining commitment to excellence.
- Must be able to adhere to strict confidentiality requirements and exercise good judgment.
- Experience with capital campaigns a plus.
- An appreciation for the performing arts and theater in particular is preferred.

Physical Demands
- The employee is frequently required to stand and walk, and occasionally stoop or kneel.
- The employee may occasionally lift and/or move up to 10 pounds.
- This position is partially sedentary, and the employee is required to regularly talk and hear.

Employment is contingent upon successful completion of a background check.

To Apply
Submit your cover letter and resume with three references to:

Sharon Weber
Human Resources Manager
Cincinnati Playhouse in the Park
962 Mt. Adams Circle
Cincinnati, OH 45202
sharon.weber@cincyplay.com

No phone calls, please.

Deadline to apply: October 26, 2018

The Opportunity
- Are you passionate about experiencing and preserving nature and inspiring conservation throughout the community?
- Do you enjoy being the face of an organization with community partners, donors, business leaders and volunteers?
- Can you develop and execute strategy with a talented management team and committed Board of Directors?
- Are you ready to lead an organization into its next phase of growth and community impact?

Cincinnati Nature Center is hiring a new Executive Director to report to the Board and lead the organization to fulfill its mission and ensure continued financial health. The Executive Director will lead a senior management team of five Directors and a total staff of 85 (increasing to 120 in the summer), augmented by a 450 strong volunteer workforce.

About Cincinnati Nature Center
The Cincinnati Nature Center Mission: Inspiring Conservation

Just minutes away and east from the downtown urban core, Cincinnati Nature Center offers tranquility and solace among 1,800 acres of forests, fields, streams and ponds. With twenty miles of award-winning trails on two picturesque properties, the Nature Center provides spectacular experiences for more than 220,000 visitors each year and over 12,500-member households.

Cincinnati Nature Center is the largest member-supported nature center in the country. It provides the community with a unique and valuable education resource for innovative, nature-based learning opportunities in a variety of formats. Our trails, school field trips, family and adult seasonal programming, summer camps, off-site travel, teacher retreats, in-school programs and volunteer classes all help connect individuals with nature.

Visitation and membership at the Nature Center has grown exponentially during the past 8 years, partially due to the opening of the first Nature PlayScape in our region in 2011 and the urgent need to protect our lands.  In 2016, Cincinnati Nature Center responded by opening the Center for Conservation. The Center is engaged in collaborative, conservation-focused activities that have direct positive impacts on the natural areas and human lives in the Tri-State region.

What You Will Be Doing
With general direction from the Chair and Executive Committee of the Board of Directors, the Executive Director (ED) will provide the leadership and the execution of the 2028 Vision. The ED will inherit a legacy within the community and then elevate the awareness and visibility of Cincinnati Nature Center as a community resource and a top attraction in the region.

The Executive Director will work in a collaborative manner to provide direction to leadership team: Director of Conservation, Director of Finance, Director of External Relations, Director of Human Resources, and Director of Visitor Experience. The ED will also manage, direct, and execute all activities with the highest standards for safety, customer service, and in keeping with the Nature Center’s Mission and Core Values. These activities include, but are not limited to: financial leadership, staff leadership and development, fundraising, community engagement with members, donors, partners and other stakeholders, and Board cultivation and development.

The Key Requirements
- Demonstrated commitment to the mission of Cincinnati Nature Center and a passion for the environment and conservation.
- Bachelor’s degree is required.  A bachelor’s degree specifically in Biology, Education, Non-profit Management, Environmental Studies, or related field is preferred (Master’s degree a plus).
- Strong business acumen, with overall management and P&L responsibility for a non-profit agency, company, or division of a company.
- Meaningful fundraising success for a non-profit organization, including individual giving, corporate giving, and work with foundations.
- Experience and comfortable with being the face of an organization with community partners, donors, and a variety of stakeholders to increase awareness and overall visibility.
- Proven ability to build, mentor and effectively manage a committed and highly competent senior team.
- Experience in the fields of environmental education, conservation, biodiversity and related disciplines preferred.
- Demonstrated success in board recruitment, development and general knowledge of board expectations.
- Demonstrated success facilitating a robust strategic planning process involving the leadership team and Board.
- Well organized with strong communication skills, including the ability to prepare and deliver presentations to diverse community groups.

Personal Attributes
- A collaborative community-builder
- Confident, natural leader
- Visionary with an entrepreneurial spirit
- Contagious enthusiasm with energy and tenacity to deliver results
- A sense of humor
- Driven for performance with a ‘can do’ approach
- Embraces diversity
- Exceptional communicator, listener and learner

The Reward
- Take the helm of a financially sound organization positioned for expanded community impact.
- Work with an experienced, passionate leadership team and staff.
- Collaborate with an engaged and supportive Board.
- Enjoy coming to work every day in an inspiring setting!

To Apply
Please directly apply to:
Michele Plessinger
mplessinger@gilmanpartners.com

Barry Elkus
belkus@gilmanpartners.com

The Cincinnati Youth Choir seeks teachers for their newly created Cincinnati Choral Academy. This is an after-school choral music program in collaboration with Cincinnati Public Schools, Cincinnati Youth Choir, May Festival and Vocal Arts Ensemble.

Job Description & Details
- Prepare and teach students twice a week, using an integrated music rehearsal format with music literacy activities for one and a half hours. Teach repertoire in a creative environment utilizing Orff philosophies.
- Schedule additional community performances and educational activities for the students in your choir, to be approved by the CCA Program Director.
- Maintain communication with CYC staff, as well as with the school music teacher, principal, and resource coordinator.
- Recruit to help build the program in the school and community.
- Be present at all concerts on which your choir performs unless otherwise arranged with the Artistic Director.
- Other duties as requested by the Artistic Director and Executive Director.
- Payment will be $75 an hour for sessions.

To Apply
Interested candidates should send their resumes to sgrogan@cincinnatichoir.org.

Deadline for submissions is October 19, 2017.

The Contemporary Arts Center is seeking a candidate to fill our Grant Manager position.

Founded in 1939 as one of the first institutions in the United States dedicated to showing contemporary art, the Contemporary Arts Center seeks applicants for the full time position of Grant Manager.

Overview
The Grant Manger is responsible for developing and writing all grant proposals to foundations and other grant-making organizations, and will persuasively communicate the Contemporary Art Center’s (CAC) mission and programs to potential funders as well as reporting fiscal and program information from staff regarding existing grants for reporting and proposal purposes.

Reporting to the Chief of Development, the Grant Manager will assemble and submit grant requests, establish and maintain personal contact and relationships with foundation contacts, conduct prospect research, and maintain a calendar of submissions and other deadlines to meet revenue goals. Schedule must be flexible as evening hours are needed for occasional CAC development related events. This position is full time.

Major Responsibilities
- Responsible for conducting the full range of activities required to prepare, submit, and manage grant proposals and reports to foundation, government, community fund, private and corporate sources
- Responsible for writing proposals for both unrestricted operating revenue and restricted projects
- Responsible for submitting timely and accurate reports for all existing grant funded projects
- Perform prospect research to identify new revenue sources on foundations, government, community fund, private and corporate sources to evaluate prospects for corporate and foundation grants and follow through with applications
- Work with finance to gather information necessary to report to funders on current grant programs. Comply with all grant reporting as required by funders
- Provide stewardship to current donors ensuring prompt acknowledgement of foundation gifts
- Establish and maintain personal contact and relationships with foundation contacts and program officers
- Make appointments for Chief of Development and Director with foundation officers and other prospects, arrange for onsite tours for supporters (foundation officers, foundation trustees)
- Maintain current records in database and in paper files, including grant tracking and reporting
- Track statistics relevant to development and provide department with written materials necessary for donor stewardship (visitor number and diversity, educational program attendance, etc)
- Providing writing support for major donor and individual contribution letters, annual fund letters and acknowledgements
- Assist with other fundraising projects as requested
- Other duties as assigned

Organizational Responsibilities
The Contemporary Arts Center is committed to the Donor Bill of Rights and to being a donor centered organization.

The Contemporary Arts Center is committed to protecting the privacy of our donors and prospective supporters.

ALL OF THESE DUTIES ARE TO BE DONE WITH OVERALL CAC BUSINESS IN MIND. THE PERSON IN THIS POSITION WILL BE CONCIOUS OF OTHER CAC PROGRAMS, EXHIBITION NEEDS AND CAC POLICY AND PROCEDURES.

Knowledge and Skills
- Strong written communication skills; ability to write clear, structured, articulate, and persuasive proposals
- Strong editing skills
- Attention to detail
- Ability to meet deadlines
- Knowledge of fundraising information sources
- Experience with proposal writing and institutional donors
- Knowledge of basic fundraising techniques and strategies
- Knowledge and familiarity with research techniques for fundraising prospect research
- Outstanding grammar skills 
- Ability to monitor and meet revenue goals
- Demonstrated proficiency in Microsoft Windows, Word, Excel, PowerPoint, and Outlook

Qualifications
The successful candidate will be able to craft funding proposals in a clear and compelling manner. Excellent writing, analytical, and research skills are essential. Candidates must be self-motivated, detail oriented, highly-organized, and have experience using online databases and other sources to locate biographical, financial, and philanthropic information. A high level of computer literacy required, including familiarity with prospect management and Foundation Center databases. Candidates must possess an ability to work well under pressure and the ability to seek and synthesize information and communicate in a compelling and succinct form. Prior experience with data analytics preferred.  A solid understanding of budgets as they relate to proposals and grants, a Bachelor’s degree, and 3-5 years of relevant experience are required.

To Apply
Please send cover letter and resume by October 19, 2018 to:

Contemporary Arts Center
44 East 6th Street
Cincinnati, OH 45202
Attn: Human Resources

Also, application materials can be mailed to hc@contemporaryartscenter.org. No phone calls accepted, nor will they be returned.

The Contemporary Arts Center is an Equal Opportunity Employer.

The Contemporary Arts Center is seeking a candidate to fill our Security Specialist position.

Founded in 1939 as one of the first institutions in the United States dedicated to showing contemporary art, the Contemporary Arts Center seeks applicants for the part time position of Security Specialist.

Overview
The Security Specialist will help to shape the visitor experience through Security interaction. The Security Specialist will manage all Security and insure that they are trained in the same methods of customer service and engagement, and are supplied with the resources needed to keep them informed on the museum’s daily activities, as well as future initiatives and strategic goals related to the visitor experience.

The Security Specialist is primarily stationed at the front lobby when working as acting supervisor and interacts with the CAC visitor and also assists when needed with the CAC Visitor Experience staff to help guide the visitor. Position will require evening hours, daytime weekend hours and occasional holiday hours when the Contemporary Arts Center is open to the public.

Specific Duties
- Maintains incident reports of any exhibition related problems/damage to art in regards to functioning, disruption or irregularities of pieces within current exhibitions
- Updates Security Supervisor and Manager as needed
- Manages the day to day tasks at the Security Desk
- Is aware of daily museum activities and maintains accurate/current information on events taking place within the museum
- Aware of, and able to implement security standards in accordance with CAC policies
- Interacts with the Visitor regarding information, guidance and security related issues
- Guides the Gallery Security staff in reporting of security and life safety systems
- Assist Security on the gallery floor when needed
- Organizes trainings regarding exhibitions so that Gallery Security is informed and is able to answer general exhibition/architectural questions
- Other duties as assigned

ALL OF THESE DUTIES ARE TO BE DONE WITH OVERALL CAC BUSINESS IN MIND. THE PERSON IN THIS POSITION WILL BE CONSCIOUS OF OTHER CAC PROGRAMS, EXHIBITION NEEDS AND CAC POLICY AND PROCEDURES.

Skills Required
- Knowledge of security and life safety systems, policies and procedures
- Must be computer literate, have organizational skills, possess excellent interpersonal skills, be self motivated, and hold self to high personal standards
- Highly self-motivated, energetic and takes the initiative to interact with the general public

To Apply
Please send cover letter and resume by October 19, 2018 to:

Contemporary Arts Center
44 East 6th Street
Cincinnati, OH 45202
Attn: Human Resources

Also, application materials can be mailed to hc@contemporaryartscenter.org. No phone calls accepted, nor will they be returned.

The Contemporary Arts Center is an Equal Opportunity Employer.

Reports to: AVP, Marketing & Communications
Department: Visitor Services
FLSA Status: FT/Exempt

Position Summary
The Visitor Services Manager is responsible for the overall management and daily operation of the visitor services for the Freedom Center. This position is responsible for the development and implementation of policies and procedures to facilitate visitor access and promote a positive visitor experience.

Responsibilities and Duties
- Supervision, training and scheduling of visitor services specialists.
- Operate & support staff with POS register system for retail, ticket sales, group sales & check-in, program sales and membership transactions.
- Train staff to provide orientation, guidance and assistance to guests, members, and groups with general information, pricing, programs/events, etc.; help them plan their day for an individualized, best experience possible.
- Assist with execution of events, including: film screenings, exhibit previews, recognition activities, special offers, programs, teacher previews, fundraising efforts and cross-promotions to provide special experiences that show our true appreciation for their continued support.
- Maintain a safe, clean and efficiently operating work space.
- Actively participate in initial and ongoing trainings for consistency and improvement in service delivery, salesmanship, hospitality, team building and messaging to guests and members.
- Supervise, train, and support staff in all loss prevention and cash handling policies and procedures, including completing transactions, making change, counting tills and securing cash and currency.

Education and Experience
- High School diploma or equivalent required.
- 3-5 years of demonstrated managerial experience in the areas of customer service and hospitality services.
- Previous cash handling experience and some experience with a POS sales system preferred.

Job Knowledge, Skills, and Abilities
Must have excellent communication and customer service skills including conflict-resolution, interfacing with diverse internal and external audiences. Ability to follow direction, remain flexible, maintain composure and communicate effectively and professionally in fast-paced situations or during periods of change. Must be able to work a flexible schedule including evenings, weekends, and holidays. Demonstrated proficiency in Microsoft Office Suite.  Strong self-motivation, initiative and the ability to work both independently and as a team member.

Required to perform other duties as requested or assigned.

To Apply
Interested candidates may apply at: https://goo.gl/XGG8xH

-EOE-
We are an equal opportunity employer.

The Contemporary Arts Center is seeking a candidate to fill our Teen Educator position.

Founded in 1939 as one of the first institutions in the United States dedicated to showing contemporary art, the Contemporary Arts Center seeks applicants for the part time position of Teen Educator.

Overview
This part-time position reports directly to the Associate Educator of Youth and Family Programs and indirectly to the Learning and Program Director. They will work Wednesday- Friday evenings. Main responsibilities include facilitating Young Adult Lab and working with teens through the Artist in Residence program, assisting with the Teen Council Program, working with the Associate Educator to develop and facilitate art projects geared towards teens, maintaining the Art Lab and its inventory.

Job Requirements
- Serve as the main point of contact for our evening teen audience. Work with them on art projects developed by the Artists in Residence on Wednesday and Friday evenings. Thursdays lead/develop art making projects tied to our Young Adult Lab program.
- Data entry and record keeping for all teen programming.
- Assist the Artists in Residence in setting up tables and art materials, developing flow sheets, clean up and welcoming visitors.
- Assist with all Teen Programming at the CAC and some outreach events developed by the Teen Council.  Duties include: assist young adult visitors with evening programming, general customer service, visitor sign in, evaluations, photographic documentation, assist in set up and take down, assist Artists in Residents and help with the development of art projects with the Teen Council.
- Maintain the 6th Floor UnMuseum for visitor usage during evening hours; this includes maintaining Art Lab and its supplies, and ensuring that all educational spaces are clean and safe and work with Associate Educator to purchase needed materials.
- Perform other duties as assigned.

ALL OF THESE DUTIES ARE TO BE DONE WITH OVERALL CAC BUSINESS IN MIND. THE PERSON IN THIS POSITION WILL BE CONCIOUS OF OTHER CAC PROGRAMS, EXHIBITION NEEDS AND CAC POLICY AND PROCEDURES.

Minimum Requirements
- Bachelor’s degree with history in education, counseling and/or social work.  The ideal candidate will also have previous experience working with or managing teens and young adults.
- Have a basic knowledge of working with teens from various demographics.
- Art making background or experiences in the art education field are a plus but not required.
- Solid computer skills;  Knowledge of MS Office a must (Word, Powerpoint, Access and Excel).
- Interest in contemporary art.
- Excellent verbal, writing and time management skills.
- This job requires stocking supplies- must be able to lift 30lb and use a ladder.
- Work schedule is Wednesday –Friday evenings 3-9pm and additional hours as needed to accommodate programming needs.

To Apply
Please send cover letter and resume by October 19, 2018 to:

Contemporary Arts Center
44 East 6th Street
Cincinnati, OH 45202
Attn: Human Resources

Also, application materials can be mailed to hc@contemporaryartscenter.org. No phone calls accepted, nor will they be returned.

The Contemporary Arts Center is an Equal Opportunity Employer.

Reports to: VP of Featured Experiences
Department: Marketing and Communications
FLSA Status: FT/Exempt

Position Overview
The Vice President of Marketing leads all aspects of marketing and guest services from brand strategy through execution to grown CMC’s earned and contributed revenue goals. The Vice President of Marketing serves as a member of the executive team and is responsible for leading the strategic development and execution of marketing, public relations, promotional and sales campaigns, guest services and membership that will continue to build and optimize CMC’s mission, brand and revenue goals.

The Vice President will collaborate with key internal partners who lead the featured experiences and sales, education and programming, collections and research, philanthropy and finance departments to create and execute marketing strategies that drive revenue (earned and contributed) and reputation goals.  Working with these teams and others, to package and leverage all media assets including digital, social media, market research, content licensing, promotional campaigns, website and print that increase awareness and drive revenue streams, including ticket and membership sales.

The Vice President of Marketing will have marketing, public relations and guest and membership services oversight of all CMC events and programs and will ensure marketing and communications activities drive sales and maximize budget goals.

Responsibilities and Duties
Marketing
- Work collaboratively with CEO, key trustees and external partners to develop and implement the brand architecture for translating CMC brand strategy into a successful go-to-market execution plan
- Create overall strategic marketing and communications direction for the brand and direct the implementation of CMC initiatives.
- Leverage consumer data, analytics, market research and competitive analysis to drive brand and go-to-market strategies and build a solutions oriented culture.
- Establish metrics and processes to assess and optimize return on marketing investment.
- Provide strategic marketing communications counsel to business leaders in the key departments - Philanthropy, Guest Services, Business Development and Programming to maximize opportunities and leads.
- Work with and manage internal creative design and external creative agency partnerships to develop a comprehensive branding and advertising campaigns across TV, radio, print, outdoor, digital and secure PSAs across all platforms.
- Develop and secure bartered promotional partnerships with key media outlets (tv, radio, digital, print, outdoor, etc.), cultural institutions, tourist, travel and hospitality organizations, and other relevant organizations. Leverage industry and professional contacts to recruit and secure corporate, international and media council members.
- Ensure compliance and consistency of brand and creative services in all activities.
- Lead digital marketing analysis and creative development to create relevant, contemporary brand experience to attract and retain paid consumers, members, donors, corporate partners, and media partners.
- Direct content on all printed, digital and electronic communications materials.
- Develop and prepare key messaging and presentation materials for senior management.
- Partner with Philanthropy, Business Development and Sales to create decks and materials with data to support positive outcome.
- Lead and develop a high-performing, collaborative team.

Guest Services, Sales & Memberships
- Develop and optimize marketing campaigns across all CMC activities that include strategic engagement and touch points for donors and membership.
- Create marketing and sales plans that drive membership and ticket sales revenue for CMC public and industry programming, as well as, patron and corporate donors, media council memberships programs.
- Work collaboratively with director of member & guest services and team to provide best-in-class customer service experience through daily admissions, call center and special exhibition operations.
- Lead and develop a high-performing, collaborative team.

Communications
- Design integrated communications strategy to effectively tell the CMC story and mission.
- Maintain and communicate internally up-to date knowledge of trends and opportunities in the evolving media/entertainment marketing and public relations landscape.
- Oversee Public Relations Agencies and other vendors for all CMC events who provide supplementary resources and support to generate media buzz.
- Oversee and work collaboratively with director of communications and others to develop earned media strategies and tactical implementation including press releases, celebrity invitations, media invitation list and credentials.
- Lead and develop a high-performing, collaborative team.

Qualifications
- Outstanding interpersonal skills to represent CMC with excellence in the top tier leaders of corporate partners, prominent outside Board members, and with our executives.
- Strong and effective leader and counselor with a proven track record of success helping organizations build prominent brands in a nonprofit setting.
- Proven ability in developing strategic marketing and sales campaigns that maximize revenue goals through innovative sales and marketing concepts.
- Demonstrated ability in creating and executing sales plans that drive event ticket sales revenue.
- Disciplined planner that produces high quality marketing plans that enable successful outcomes.
- Experience and extended knowledge in marketing research, analyzing visitation trends, visitor experience, advertising performance.
- Highly collaborative and strong consensus builder that has ability to be an influencer that drives the business forward.
- Excellent project management skills and client-centered orientation.
- Takes pride and ownership of all responsibilities and ensures success.
- Aware of the cutting-edge trends in the industry.
- Desire and ability to thrive in fast-paced environment.
- Impeccable written and verbal communications skills.
- Builds trust by valuing the diversity of others while creating an environment that fosters innovation and integrity.
- 10 plus years of experience as a senior marketing executive.
- Ability to travel as necessary.
- Must have a 4 year degree from an accredited college or university.

To Apply
Interested candidates may apply online at: https://goo.gl/DoZA85

-EOE-
We are an equal opportunity employer.

The Cincinnati Arts Association (CAA) is a not-for-profit organization that oversees the programming and management of the Tri-state’s finest performing arts venues — the Aronoff Center for the Arts and Music Hall — and is dedicated to supporting performing and visual arts. We are seeking an experienced professional to fill the role of General Manager of the Aronoff Center for the Arts, a senior management position within our organization.

Responsibilities
Key responsibilities include planning, organizing, directing and overseeing operational aspects of the Aronoff Center for the Arts.

General responsibilities include, but are not limited to: directing and coordinating all operational functions and activities within the facility; oversight of facility maintenance including projects and services; evaluating and directing overall department structure of staff; creating and reviewing systems and procedures of the operations department; assuming fiscal responsibility in reference to operational and capital budgeting in conjunction with the Chief Operating Officer; be the primary liaison and advocate to resident clients as it relates to coordinating and assuring smooth interaction with operations and efficient use of all facility resources; aiding chief administrative officers in formulating and administrating facility policies and procedures; creating and supporting a culture of excellence in guest services. The individual is responsible for ensuring the venue is in alignment with industry trends and actively seeks new revenue opportunities for the operation.

Qualifications
The ideal candidate must possess knowledge of facility management and a proven ability for fiscal responsibility. Knowledge in the functional operation of a facility including facility mechanical systems. Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. Must be a self-starter and self-motivated, with the ability to work under pressure in time sensitive situations. Exceptional written, verbal, and interpersonal skills; a high level of organization and attention to detail. Must possess strong managerial and leadership skills; ability to work demanding and flexible hours including evenings, weekends and some holidays. Proficiency with Microsoft Outlook, Word and Excel. B.A. or B.S. Degree in Management or related field from an accredited college or university, and a minimum of five years’ arts management or related management experience; or equivalent combination of education, training and experience.

To Apply
Interested candidates may complete an application at/or send resume by October 12, 2018 to:
Cincinnati Arts Association
Attn: Human Resources
650 Walnut Street
Cincinnati, Ohio 45202
Or email: HR@cincinnatiarts.org

No phone calls please.
EOE/M/F/D/V/SO Employer

Seasonal, Part-Time

The Cincinnati Arts Association (CAA) is seeking customer service-oriented individuals to fill these seasonal, part-time positions at our Aronoff Center for the Arts Ticketing Office. The Ticketing Services Representative (TSR) is a key position in providing a high level of customer service, both in person and over the phone, and by clearly and concisely conveying information about CAA and its venues and events to customers.

Responsibilities
General responsibilities include but are not limited to: processing ticket purchases and exchanges both in person and over the phone with efficiency and accuracy; reprinting ticket orders, processing will call orders, and balancing receipts and cash drawers at the end of a shift; staying current on event information for all CAA events; conveying information to assist and direct patrons accordingly for all events; demonstrating familiarity with seating charts of all venues, the various pricing configurations of specific events, and the Ticketing Services Department’s policies (ADA guidelines, subscriber benefits, exchange policy, accepted payments, etc.) and explaining them to patrons in a clear, concise manner; and assisting in keeping the ticket office clean and organized.

Qualifications
The TSR should be a team player with a technical aptitude and capacity to learn the ticketing systems (Paciolan and Archtics) used by CAA. Must have the ability to work independently and make critical decisions. Strong oral and written communication skills and exceptional customer service skills are vital to this position. The TSR must be capable of working under pressure in a fast-paced environment while maintaining a pleasant and patient attitude with customers and staff. High school diploma or equivalent required. Related work experience that involves customer service and cash handling a plus. The season begins in September and runs through May. The typical schedule of the position is flexible. Hours include evening, weekend, holiday, and day shifts with the flexibility to work during high-demand times, including nights, weekends, and holidays.

To Apply
Interested candidates may complete an application at/or send resume by 9/24/18 to:

Cincinnati Arts Association
Attn: Human Resources
650 Walnut Street
Cincinnati, Ohio 45202
Or email: HR@cincinnatiarts.org

No phone calls please.

EOE/M/F/D/V/SO Employer